Typical : you see the pictures on their website and think it's OK. Not the case! Rooms are really dated with dirt marks everywhere and smell really bad. They don't look after it at all. We had to have an emergency stay for the test and go. If you don't have covid don't be surprised to catch it there! How could they possibly pass the certification requirements is beyond my imagination. Air con must be kept on all the time but it blasts right on your face. The worse highlight was the food and drinks : revolting, seriously! Even the supposedly drinking water was tasting funny.
翻譯
6/8
shynelle
入住於 2023 年 3 月
家庭出遊
5.0/5
超棒
發布於 2023 年 3 月 16 日
這家酒店很完美。如照片中所見。唯一讓人討厭的是用餐區的蚊子!
原文以 Google 翻譯
X5232PFjoanv
入住於 2022 年 5 月
其他
1.0/5
發布於 2022 年 5 月 6 日
I have just had the worst experience in hotels in Bangkok. I have lived in Thailand for 14 years, so I know what I can and cannot expect, but this stay at The Elegant Bangkok Airport hotel was the worst for a tremendous amount of money. Bad food Bad service Mediocre room Crappy internet No decent TV channels to speak of. A place to avoid, without hesitation the worst in my 14 year experience. They were supposed to refund my money (17,500 THB !!!), told me that that was no problem. They even took a copy of my passport and Thai bank account for the Administration department. 27 (!) emails later -also tried to call but once I got them and started to explain my claim they just disconnected the line, haven't been able to connect on any of the lines after that- nothing has happened. I sent to all available addresses, but NOTHING, not even a confirmation of receipt. DONT GO THERE!!!!!!!!!!!!!!!!!!!!