住宿方回覆: Dear Cheng YiThank you for sharing your experience with us. We're glad to hear that you appreciated our location and living facilities. We understand that comfort is important, and we’ll take your feedback about the bed into consideration. For guests with sensitive skin, we strive to provide the highest standards of cleanliness, but we appreciate your input and will review any possible improvements.Our team members work hard to provide a welcoming atmosphere, and we’ll continue to encourage open and friendly interactions. It’s great to know that you found breakfast acceptable—we’ll also look for ways to enhance it further. As we are centrally located, pricing can reflect the convenience of our prime location, but we truly appreciate your honest perspective.Bangkok does indeed offer countless choices, and we hope to welcome you again for another stay! If there’s anything we can do to make your next visit even more enjoyable, please let us know.
住宿方回覆: Dear GuestThank you for sharing your thoughts! We're glad that you enjoyed our convenient location with access to many restaurants and vibrant night markets. It's great to hear that you found the room spacious and clean—it’s always our aim to provide comfort to our guests.We appreciate your honest feedback about breakfast. With so many fantastic dining options around, we're happy that you made the most of them. It's wonderful to know that you found overall cost performance high. We hope to host you again in the future and ensure your next stay is even more satisfying.
住宿方回覆: Dear Guest, Thank you for your wonderful review. We’re happy to hear that you enjoyed our location, breakfast, and your detail. We also appreciate your suggestions regarding smells. We look forward to welcoming you again soon. Best regards, Le Siam Hotel Silom Bangkok Team
住宿方回覆: Dear Mr. Chan,Thank you for your wonderful review. We're glad to hear that you enjoyed our convenient location, spacious rooms, and friendly service. We're also happy that the complimentary breakfast made your stay even more enjoyable. We appreciate your recommendation and look forward to welcoming you back.Le Siam Hotel Silom Bangkok Team
住宿方回覆: Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Providing exceptional service is our priority, and we regret that we fell short of your expectations.Regarding the extra bottle of water, we understand how frustrating miscommunication can be. We appreciate you bringing this to our attention and will ensure our team communicates all policies clearly in the future to prevent any misunderstandings. Your feedback is valuable in helping us improve our service.As for your concerns about communication at the front desk, we are truly sorry if there were difficulties in understanding your requests. We are committed to enhancing our team's language skills to ensure a smoother experience for our guests.We greatly appreciate your continued support and the time you took to share your thoughts. Please rest assured that we are working on improving our services based on your feedback. Should you give us another opportunity to welcome you in the future, we will do our best to provide you with a seamless and enjoyable stay.Warm regards,
住宿方回覆: Thank you for your review of Le Siam Hotel Silom BangkokFirst and foremost, I am really sorry for the staff friendliness issue and the room mustry smell, we have passed these issues to all related departments already. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future re-occurrence.We hope to have the opportunity to welcome you back to the hotel, so that we can prove that the problems you experienced are not in line with our usual high standard.
住宿方回覆: Dear GuestThank you for sharing your feedback! We're delighted to hear that you enjoyed the location and overall experience at our hotel. We appreciate your honest thoughts about the sound insulation—your insights help us improve. If you plan to stay with us again, we’d be happy to arrange a quieter room on the other side to ensure a more peaceful stay. Your comfort is our priority, and we hope to welcome you back soon!
SmileyMomo
豪華雙床房
入住於 2024 年 7 月
家庭出遊
11 則評論
9.0/10
滿意
發布於 2024 年 8 月 26 日
最滿意的就是酒店的位置,BTS站出來連著silom park,穿過silom park 就是酒店。附近很多食店,非常方便。如果要坐地鐵,就BTS站再往前走幾百米,地鐵站附近的商場silom edge有很不錯的餐廳,在那裡吃了非常美味、值得回味的一餐。鬧中取靜的地方,離siam商圈很近。
住宿方回覆: 親愛的訪客用戶,感謝您的友善評價。我們很高興您喜歡我們酒店的位置並發現它很方便。我們也很高興聽到您在 Le Siam Hotel 度過了難忘的經歷。
住宿方回覆: Dear Dannyjai,Thank you for your wonderful review. We're glad to hear you enjoyed our convenient location and the cleanliness of the hotel. We appreciate your comments on the air conditioning, and we will look into it to ensure a more comfortable stay for future guests. It’s great to know that our team made a positive impression, and we hope to welcome you back soon!Best regards,The Le Siam Hotel Silom Bangkok Team
住宿方回覆: Dear Mr. Wangyifan,Thank you for your review. We're glad you enjoyed our convenient location and the cleanliness of your room. We appreciate your feedback on the breakfast and room amenities, and will certainly take it into consideration for future improvements. We hope to welcome you back soon.Le Siam Hotel Silom Bangkok Team
訪客用戶
經典大床房
入住於 2024 年 9 月
商務出差
3 則評論
10.0/10
超棒
發布於 2024 年 11 月 3 日
房間有點小 但是很乾凈 重點是真的很安靜 早餐不錯 服務很好 熱情
住宿方回覆: Dear Valued guest,Thank you so much for your kind review. We are delighted to hear that you found your room clean and enjoyed the quiet atmosphere. It’s wonderful to know that you liked our breakfast and appreciated the warm service from our team. We hope to welcome you back soon for another enjoyable stay!Regards,Le Siam Hotel Silom Bangkok Team
住宿方回覆: Dear lillian, Thank you for your wonderful review. We’re happy to hear that you enjoyed our quiet location, friendly staff, and convenient access to shopping, dining, and attractions. We look forward to welcoming you again soon. Best regards, Le Siam Hotel Silom Bangkok Team
住宿方回覆: Dear Yanice,Thank you for your lovely review. We're happy you enjoyed the breakfast, friendly service, spacious rooms, and convenient location. It's great to hear you liked the poolside chairs and the nearby night market. We appreciate your feedback and hope to welcome you back soon.Regards,Le Siam Hotel Silom Bangkok Team
住宿方回覆: Dear GuestThank you so much for your wonderful feedback! We're thrilled that you enjoyed your stay and found the location to be first-class. It's great to hear that our team could accommodate your needs and make your experience as smooth as possible. Being just steps away from Silom Street and the subway definitely makes getting around so convenient. We're glad you had such a positive experience, and we look forward to welcoming you back in the future!
住宿方回覆: Dear GuestThank you so much for your kind review!We're thrilled to hear that you enjoyed the location and the variety of dining and shopping options nearby.We appreciate your feedback and hope to welcome you back soon!