曼谷素坤逸55號通羅中心點大飯店的評論

住宿方回覆: Dear Valued Guest,Thank you so much for your generous and detailed review.We're absolutely delighted to hear that your overall experience with us was so satisfying, and we truly appreciate you taking the time to share your thoughts.We're especially pleased to know you enjoyed our dining experience — from the rich and varied breakfast, to the creative lunch offerings, and the light yet flavorful dinner buffet. Your special mention of Ms. Emelis means a great deal to us. She truly embodies the spirit of our hospitality, and we will be sure to pass along your kind words to her — she'll be thrilled to know she made a lasting impression on your visit.It’s also wonderful to hear that the cleanliness, thoughtful amenities, and in-room replenishments helped enhance your stay. Our housekeeping team works hard to ensure every detail is taken care of, and your feedback will serve as great encouragement to them.Regarding the deposit, we appreciate your honest feedback. While it is a standard policy for us, we understand how this may compare with other properties, and we’ll certainly take your comments into consideration as we continuously look for ways to improve the guest experience.Thank you once again for your kind recommendation. We’re honored to be your hotel of choice and look forward to welcoming you back for a third visit in the future.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager

住宿方回覆: 尊敬的三不二錢江，感謝您抽空分享如此詳盡周到的評論。我們很高興您喜歡我們五樓的溫泉、桑拿和泰式按摩設施——它們是我們最受歡迎的特色之一，我們很高興它們給您留下了深刻的印象。同樣，我們很高興得知我們團隊的熱情款待和實用建議為您的體驗錦上添花。我們以提供正宗的泰式服務為榮，您的好評必將激勵我們全體員工更加努力。我們感謝您就部分設施（尤其是泳池）老化問題提供的回饋。我們已記錄您的意見，並將在持續提升賓客體驗的過程中將其轉達給相關部門。我們很榮幸您仍然認為我們酒店憑藉其便利性、性價比和整體氛圍而成為您的首選。期待您下次再光臨。此致，Pavornkamol S.（女士）前台經理

住宿方回覆: Dear Valued Guest,Thank you so much for your kind words. We're thrilled to hear that you enjoyed our service, clean and cozy rooms, as well as the warm décor and stunning night views. It’s great to know the breakfast selection and nearby dining options added to your experience both Western and Thai! We're also glad the shuttle service to the Skytrain station made getting around more convenient for you. Your satisfaction means a lot to us, and we hope to welcome you back again soon for another memorable stay.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager

住宿方回覆: Dear Valued Guest,Thank you for your valuable feedback.We’re glad to hear that you enjoyed the spacious and well-equipped room during your stay. We appreciate your understanding about the distance from the BTS station and are happy that our shuttle bus service helped make your travel more convenient. Your comfort and satisfaction are very important to us, and we look forward to welcoming you back to Grande Centre Point Bangkok soon.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager

住宿方回覆: 親愛的客人，非常感謝您友好的評價以及再次入住我們酒店 - 我們真誠地感謝您一直以來的支持。我們很高興聽到您之前的入住給我們留下瞭如此積極的印象，從我們便利的地理位置、乾淨寬敞的客房到我們周到的服務和超值的價格。您再次信任我們，為先生在曼谷出差期間安排住宿，對我們來說意義重大。我們希望他能像您一樣擁有舒適愉快的體驗。您的忠誠和推薦是我們收到的最大的讚美。我們期待著將來再次歡迎您—無論是商務還是休閒。此致，Pavornkamol S.（女士）前台經理

住宿方回覆: Dear J-ANG_N-AN,Thank you so much for your fantastic review.We’re thrilled to hear that you had such a great experience with us. We’re glad you enjoyed our hotel’s décor, as well as the comfortable bedding in your room. It’s also wonderful to know that our front desk receptionist made a positive impression and that you appreciated the complimentary drinks in the lobby.We’re happy that our free shuttle service to the light rail station was convenient for you—it’s one of the ways we strive to make our guests’ stays even more comfortable. Your feedback means a lot to us, and we’re so grateful for your kind words.We look forward to welcoming you back for another amazing stay in the future.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager

住宿方回覆: Dear ERIC.CHEN.,Thank you very much for your kind feedback.We’re glad to hear that you found the room spacious and comfortable—it’s wonderful to know that contributed positively to your stay. We understand that our location may be a bit less convenient for some travelers, and we truly appreciate your understanding and practical tip about using taxis for easier access.Most of all, thank you for still recommending us. Your support means a great deal, and we hope to welcome you back again in the future for another pleasant stay.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager

住宿方回覆: Dear Wing.Lao*,Thank you so much for your wonderful feedback.We’re thrilled to hear that you found the hotel environment comfortable and enjoyed the great selection of must-eat restaurants nearby. We understand that the location might feel a bit farther from some places, but we’re happy that our shuttle bus to the BTS station made your trips around the city more convenient and easy.Your kind recommendation means a lot to us, and we’re grateful for your support. We’ll continue to provide the best possible service and amenities to ensure your future stays are just as enjoyable. We can’t wait to welcome you back soon for another fantastic experience.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager

住宿方回覆: 親愛的客人，非常感謝您再次選擇入住我們酒店慶祝您的周年紀念日！我們非常高興我們成為您特殊時刻的一部分，很高興得知您一如既往地喜歡我們貼心的裝飾、禮物和豐盛的早餐。我們也很高興聽到您充分利用了我們的“Let's Relax”溫泉——這確實是我們的亮點之一，我們很高興您每次都享受其中。您對我們服務的讚美對我們意義重大，尤其是知道您也體驗過我們的其他分店。我們始終致力於提供最好的服務，能夠讓您擁有難忘的入住體驗，我們感到非常欣慰。我們期待在未來的更多周年紀念日再次歡迎您。此致，Pavornkamol S.（女士）前台經理

住宿方回覆: 尊敬的客人，感謝您分享您的詳細回饋。我們很高興聽到您喜歡房間的清潔度並對我們員工的服務有積極的體驗。我們非常重視您對空調和吹風機的回饋，對於由此造成的任何不便，我們深表歉意。您的回饋非常有幫助，我們一定會考慮升級這些設施，以確保未來的客人住得更舒適。我們知道物有所值很重要，我們一直致力於平衡品質和價格。我們希望有機會再次接待您，並在您下次光臨時為您提供更好的體驗。 致以誠摯的問候，Pavornkamol S. (女士)前台經理

住宿方回覆: Dear Ikazhang,Thank you so much for your thoughtful review.We're delighted to hear that you felt at home in your room and appreciated the spacious corridors and the design of our swimming pool. It's also wonderful to know that you enjoyed the unique combination of our Japanese hot spring bath and Thai massage facilities—both are guest favorites and part of what makes our experience special. We’re so glad you had a memorable stay and hope to welcome you back soon for another relaxing visit.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager

住宿方回覆: 親愛的 iam 77，感謝您與我們分享您的經歷，對於您在入住期間遇到的問題，我們深表歉意。我們很高興聽到您發現週邊區域很安靜並且住宿很舒適。然而，我們非常遺憾，我們無法在您要求的入住時間內為您提供服務，並且您認為我們的服務沒有達到您的期望。請知悉，這不是我們想要提供的服務水平，我們真正重視所有客人。我們一定會與我們的團隊一起解決您的回饋，以確保更好的溝通和更熱情的氛圍。我們希望您能考慮再次入住我們酒店，讓我們有機會為您提供更無縫和愉快的體驗。 謹致問候，Pavornkamol S.（女士）前台經理

住宿方回覆: Dear Steven8279,Thank you so much for your detailed and thoughtful review. We’re so happy to hear that you, your partner, and your child had a comfortable and enjoyable stay with us. It’s great to know that the spacious room, large bed, and perfectly balanced mattress helped ensure a restful night’s sleep. We’re also glad you appreciated our grand and clean lobby, as well as the international feel of the hotel.We’re thrilled that our team was able to answer all of your questions and provide excellent service throughout your stay. While we understand that the distance to the subway station might be a concern, we’re glad our shuttle service helped make your travels more convenient.Your feedback is truly appreciated, and we would love to welcome you and your family back for another wonderful stay in the future.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager

住宿方回覆: Dear Valued Guest,Thank you so much for your continued support and for choosing to stay with us again.We’re delighted to hear that you enjoyed our breakfast and that you appreciate the charm of the Sukhumvit area. It’s wonderful to know that you enjoy the neighborhood’s atmosphere, with its many great restaurants and the nearby Michelin-starred option.We’re also happy to hear that our hotel’s consistent pricing makes it an easy choice for your stay. We truly value your feedback and look forward to welcoming you and your parents back for another great experience.Grande Regards,Pavornkamol S. (Ms.) Front Office Manager