曼谷蘭卡斯特

It was a pleasure to return to the Lancaster Bangkok. The hotel's location is superb, just a stone's throw from the MRT station, making it incredibly convenient to get around. The room maintained its usual high standard; it was spotlessly clean, and the air conditioning was perfectly comfortable. With plenty of efficient elevators, there was almost no waiting time, making the entire stay seamless. It's a wonderful place to truly unwind and relax on a vacation. To be honest, my experience here a year ago wasn't perfect. I happened to be staying when a film crew was shooting in the hotel, and I was disturbed by loud noises early in the morning. The front desk hadn't arranged for me to be on a quieter floor to avoid this, which was a bit disappointing at the time. However, what moved me the most during this visit was that the lobby manager actually remembered the incident from my previous stay! He approached me personally to offer a sincere apology and a thoughtful explanation for what had happened. Considering how challenging this year has been for tourism in Bangkok and the difficulties hotels are facing, it is truly remarkable for them to remember a guest's past experience with such care. This level of attentiveness is not simple to achieve and made a huge impression. Because of this warm service and the hotel's excellent quality, the Lancaster Bangkok will undoubtedly be our first choice for future visits to Bangkok. Highly recommended!

It's okay experience... Definitely need to work on the smell of the place, not sure why rooms have this smell too.. but overall okay experience...room are quite outdated too.. and I have good experience with the front desk.. very helpful and help to change rooms

Poor service staff require 2000 thb to deposit I have to find the cash machine to deposit very waste my time and even if I’m the Thai person they also take the deposit not like the five star standard hotel like Marriott if I say I don’t have cash they will say ok it’s fine

深夜の到着でしたが、フロントでの手続きはスムーズでした。デポジットなどの説明は、かなり分かりやすい&聞き取りやすい英語で話してくださったので理解できました。 お部屋は一人で使うには広々サイズで、通路も余裕たっぷりでした。湯船があり、カンタンにお湯をためられたのが深夜の身体に染みました。アメニティも必要なものは揃ってますし、全体的にとても良いと思います。 強いて言うならばドライヤーの風量が弱かったので、ロングヘアの女性は困るかもしれません。 バンコク滞在時はまた利用したいと思います！