Excel Hotel Bangkok

Constant building works being carried out, from 8:00am until 10pm Friday & Saturday, 10am-8pm Sunday.. wasn’t notified at all on arrival, & it was loud, dirty with zero privacy! Would not recommend to my worst enemy! Guys don’t do it to yourself!

Prime location, fast Wi-Fi, large room highly recommended! The staff was super helpful in recommending local spots to visit.

We were actually quite satisfied until checkout. At checkout, 200 Baht were deducted from our deposit. They showed us black marks on the sheet. I noticed these black marks this morning and I know 100% that they are not ours. We hadn't put anything on the bed, we never wore shoes in the bed, and we're not that dirty. Furthermore, the entire hotel is currently being renovated and the stairwell is really dirty; it's almost laughable that they deduct money from your deposit. It's not about those 200 baht. It's simply outrageous, and if they're offering the room too cheaply, then they should just make it a little more expensive and not rip off the guests. I am not a tourist and live here in Thailand, and I ask the manager to refrain from writing a stupid, meaningless, and lying answer in it.