相鐵格蘭弗雷薩飯店-曼谷的評論

住宿方回覆: 尊敬的 Shun 女士，非常感謝您抽出時間與評論平台社群分享您的想法！我們非常榮幸您能成為我們的客人，我們很高興得知您在曼谷相鐵大弗雷薩酒店的住宿非常愉快，您對您的體驗給予了讚賞，我們非常感謝您對我們設計和淨化水的關注，這是我們為客人提供的服務的特色賣點。請讓我們知道我們可以如何協助您安排未來的曼谷之行，我們期待您能很快再次光臨！謹致問候，Daniel P. Tothong 前台經理

住宿方回覆: Dear Sir & Madams, Thank you very much for taking the time to share a review of your recent stay. We are pleased to read that overall, you had a pleasant stay, and our entire team provided you with great service and self-locker available at lobby. It is sorry to learn of your inconvenience that may your feel far distance from BTS & MRT. We hope to have the opportunity to welcome you again on a future visit. Best regards,Daniel P. Tothong Front Office Manager

住宿方回覆: Dear Sir & Madams, Thank you for your kind feedback and for sharing your experience at Sotetsu Grand Fresa Bangkok. We are delighted to hear that you enjoyed our excellent service, and the cleanliness of our room standard. We are pleased to know that our Japanese breakfast exceeded your expectations. It is great appreciated on the staff’s effort and deliver the service. We will be sure to share your kind words with him, as recognition like yours inspires our team to continue delivering exceptional service to all our guests. We look forward to the pleasure of welcoming you back to Sotetsu Grand Fresa Bangkok for another remarkable stay in the near future. Best regards,Daniel P. Tothong Front Office Manager

住宿方回覆: 親愛的韓先生和韓女士，非常感謝您抽出時間分享您最近入住曼谷相鐵大弗雷薩酒店的評價。我們非常高興您在生日期間與我們度過了愉快的時光。我們很高興看到您發現我們的住宿非常舒適並且您喜歡我們的住宿和一些其他酒店設施。我們非常感謝您的回饋，我們的團隊將進一步努力為您提供優質的服務。我們期待很快再次歡迎您來到曼谷相鐵大弗雷薩酒店。謹致問候，Daniel P. Tothong 前台經理

住宿方回覆: 尊敬的先生和女士，感謝您花時間分享您在曼谷相鐵大弗雷薩酒店的體驗！ 我們很高興得知您在我們酒店過得愉快，再次感謝您分享您最喜歡的住宿體驗，我已經與這裡的團隊分享了您親切而慷慨的話語，我們感到非常榮幸！我們期待您未來的光臨，如果我們能為您提供任何安排上的協助，請告知我們。謹致問候Daniel P. Tothong 前台經理

住宿方回覆: Dear Mr. & Ms. Wong. We extend our heartfelt gratitude for taking the time to share your valuable feedback regarding your recent stay at Sotetsu Grand Fresa Bangkok. We are especially delighted to hear that the combination of price, location, spacious rooms, and exceptional service impressed you. Your kind words about our dedicated our colleagues, fill our hearts with joy and serve as a testament to our unwavering commitment to providing exceptional experiences. Thank you for choosing Sotetsu Grand Fresa Bangkok. We eagerly await the opportunity to welcome you back soon and extend our warmest hospitality. Best regards,Daniel P. Tothong Front Office Manager

住宿方回覆: Dear T, Thank you for sharing your valuable feedback regarding your recent stay at our hotel. We are thrilled to hear that you and your family had an enjoyable visit and sincerely appreciate your kind words. It is heartening to know that you found our team helpful and attentive. We take great pride in delivering exceptional service to our guests and your recognition of their efforts inspires us to continue striving for excellence. We are pleased to hear that access to both BTS Skytrain and MRT Underground added to your convenience and enhanced your ability to explore Bangkok. Furthermore, we are delighted that our amenities and location contributed to a memorable stay. Your feedback encourages us to continue creating exceptional experiences for all our valued guests. Thank you once again for your kind comments. We eagerly anticipate welcoming you and your family back to Sotetsu Grand Fresa Bangkok for another remarkable stay. Best regards,Daniel P. Tothong Front Office Manager

住宿方回覆: Dear Mr. Alex,Season’s Greetings and thank you for having chosen Sotetsu Grand Fresa Bangkok as the hotel of choice for your recent stay and for having taken the time to provide us with your valuable feedback.We are pleased to learn that you enjoyed your stay and that the service and facilities of our hotel, including our Japanese simple designed room , facilities and amenity with the services provided by our professionalism team members made your stay a memorable and enjoyable experience. It is always a pleasure to receive positive feedback from our valued guest.Once again thank you and we look forward to welcoming you to Sotetsu Grand Fresa Bangkok soon. Allow us at this time to wish you and your family a wonderful holiday season and all the very best for 2025.Best regards,Daniel P. Tothong Front Office Manager

住宿方回覆: Dear Lafiene,It is great to hear that your appreciation as the first visit in richest culture ThailandMany thanks for taking the time to share such great feedback on this online review platform. following your recent stay at the Sotetsu Grand Fresa Bangkok. Here at the Sotetsu Grand Fresa Bangkok, we strive to provide exceptional customer service to all of our guests. I am delighted to learn that you had a pleasant stay with us and that our hotel facilities and services provided have exceeded your expectations. I will certainly share your kind compliments with our Halloween decoration and our team to recognize their efforts and to continue to inspire and motivate them to deliver exceptional customer service.Please do let us know should your travels bring you back to Bangkok, as we are all looking forward to welcoming you back for another great stay with warm and gracious hospitality.Best Regards, Daniel P. Tothong Front Office Manager

住宿方回覆: Dear Wendytwm,Thank you so much for this glowing review!It is a delight to read that you have had a wonderful time at Sotetsu Grand Fresa Bangkok and we were able to make your stay a favorable one! We love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference. Your kind and generous words have since been shared with the team, much to their appreciation.Thank you once again for your very kind feedback and we look forward to the pleasure of your return in the not too distant future!Best regards,Daniel P. Tothong Front Office Manager

住宿方回覆: Dear Sir/Madams, Thank you for your review on your recent stay at Sotetsu Grand Fresa Bangkok. We much appreciate you taking the time to write about your recent experience at Sotetsu Grand Fresa Bangkok and I am pleased to hear that you had a great time during your stay, enjoyed the hospitality by the team as well as the signature purified water system & facilities, and I will convey your compliments to the entire team.Thank you for recommending us and please do let us know when we can assist with any future bookings here as we look forward to seeing you again soon!Best Regards, Daniel P. Tothong Front Office Manager

住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your extensive review about your recent visit to Sotetsu Grand Fresa Bangkok.We are delighted to read you were able to thoroughly enjoy your visit and had a great experience highlighting the hospitality by the team which I am happily sharing with the them as it serves as a lovely motivation to continue our ongoing pursuit for service excellence.On behalf of all of us at Sotetsu Grand Fresa Bangkok I thank you once again for your feedback and look forward to the opportunity of welcoming you back to the hotel in the near future.Best regards,Daniel P. Tothong Front Office Manager

住宿方回覆: Dear Sir & Madams, Thank you very much for taking the time to share your experience at Sotetsu Grand Frsea Bangkok and for your very kind comments on the hotel and services.It is much appreciated and I am delighted to hear that you had such an excellent stay most importantly by the team members you encountered throughout your time here.Thank you once again for your very kind feedback and recommendation and please do let us know if we can assist with any arrangement here.We look forward to welcoming you back to the hotel again in the not too distant future.Best regards,Daniel P. Tothong Front Office Manager