曼谷素坤逸 11 巷彩鴻飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for sharing your experience with us during your stay at Travelodge Sukhumvit11. We're glad to hear the room cleanliness met your expectations. However, we sincerely apologize for the inconvenience caused by the bathroom odor and the distance to public transportation.Your feedback is important, and we will look into the bathroom ventilation and explore ways to improve accessibility, especially during hot weather. We truly appreciate your comments as they help us enhance our services for future guests.We hope to have another opportunity to welcome you again under better circumstances.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager

住宿方回覆: 尊敬的伊克洛森，非常感謝您抽出時間分享您最近入住我們飯店的回饋。我們很高興得知您發現我們的客房設施非常現代化，您喜歡我們屋頂游泳池的氛圍。然而，由於房間內沒有吹風機以及床上用品給您帶來的不便，我們深感抱歉。請放心，我們會認真對待這些問題——我們的客房服務團隊已獲悉此事，並將進行徹底檢查，以確保我們的床單品質符合最高的清潔和舒適標準。此外，我們感謝您對游泳池開放時間的評論。我們明白，延長入住時間可以提升客人的體驗，我們一定會在審查我們的設施和服務時考慮到這一點。您的回饋對我們非常寶貴，我們將不斷努力改進，我們希望在不久的將來能再次歡迎您，享受更無縫和愉快的住宿。此致，女士。 Papharat Ngamlertsirichai前台經理

住宿方回覆: 親愛的 JT Liu，感謝您與我們分享您的想法。我們很高興聽到您發現這個地區充滿活力和生機。我們理解該位置可能不適合所有人，尤其是考慮到素坤逸路 11 號的繁華氛圍。我們也感謝您對押金政策的回饋。請注意，這是我們標準規定的一部分。我們重視您的意見，我們將進行審查，以確保為所有客人提供正面的體驗。很遺憾早餐沒有達到您的期望。請放心，我們會認真考慮您的意見，並繼續改進我們產品的種類和品質。至於定價，請注意價格可能會根據預訂時間和需求而波動。然而，我們始終致力於為客人提供具競爭力的價值。我們希望將來能再次歡迎您，並提供更滿意的住宿體驗。此致，女士。 Papharat Ngamlertsirichai前台經理

住宿方回覆: 尊敬的賓客，感謝您對我們住宿的詳細回饋。對於您在客房內遇到的不便，我們深表歉意。您對房間燈光、浴室間歇性噪音、鏡子附近沒有插頭等問題的擔憂已記錄在案，我們將與我們的維護和設計團隊及時解決這些問題。感抱歉並將利用您的意見來改善我們的服務和設施。您的回饋對我們來說非常寶貴，我們希望將來有機會為您提供更好的體驗。 Papharat Ngamlertsirichai前台辦公室經理

住宿方回覆: Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to hear that you found our location convenient, with easy access to the MRT station. However, we sincerely apologize for any disturbances you encountered during your stay, particularly the noise from the nearby area. We understand that this impacted your comfort, and we will address this matter to ensure a more peaceful experience for our future guests.Please rest assured that we are committed to providing a pleasant and relaxing environment for all our visitors. Should you choose to stay with us again, we would be happy to accommodate you in a quieter room if preferred.We greatly appreciate your feedback and hope to welcome you back in the future for an improved stay.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

住宿方回覆: Dear Manau,Thank you for sharing your experience! We're glad you enjoyed the convenient yet quiet location of our hotel and found the room clean and comfortable. We appreciate your kind words and hope to welcome you back for another great stay.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

住宿方回覆: Dear Jessswu,Thank you for your positive comments about our overall service! We truly appreciate your kind words.We regret to hear that noise from the corridors affected your stay. We will take your feedback into consideration to explore ways to improve sound insulation for a more comfortable experience.We hope to welcome you back for an even better stay in the future!Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

住宿方回覆: Dear Mr ShengChien,Thank you for your kind feedback. We are delighted to hear that you enjoyed the service and appreciated the view from our pool. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

住宿方回覆: 尊敬的客人，感謝您抽空分享您的回饋。我們感謝您的誠實見解，因為它們幫助我們改進服務，並更好地滿足客人的需求。我們很遺憾聽到房間大小和電源插座有限未能完全滿足您的期望。我們已記錄了您對客房清潔和設施補充的意見。對於造成您的不便，我們深表歉意，並將與我們的團隊一起解決此問題，以確保將來提供更主動、更及時的服務。您的意見對我們來說非常寶貴，我們非常感謝您的耐心。如果您選擇再次入住我們酒店，我們將盡最大努力為您提供更無縫的體驗。此致，Papharat Ngamlertsirichai前台經理

住宿方回覆: Dear Angus,We are extremely privileged to hear that you love our service and the team made your stay with us such an enjoyment. Many thanks for taking the time to leave this great feedback.Our staffs take pride in everything they do to ensure that our guests feel at home and to make their stay one that is memorable and it gives us great pleasure to read that we succeeded. We will pass your kind words to my great team here.We do hope that we have the pleasure of welcoming you back to the hotel very soon again.Best regards,Ms. Papharat NgamlertsirichaiFront Office Manager

住宿方回覆: 尊敬的客人，感謝您的精彩回饋！ 我們很高興聽到您在我們這裡度過了愉快的時光，並且儘管距離那那站稍遠，但酒店的位置很方便。很高興得知附近的 7-11 便利商店為您的住宿增添了便利。 Papharat Ngamlertsirichai前台辦公室經理

住宿方回覆: 親愛的客人， 感謝您抽出寶貴時間與我們分享您的體驗。我們很高興聽到您欣賞我們工作人員的禮貌並喜歡我們早餐的風格和份量。我們理解早餐區的大小可能會給您帶來一些不便，我們一定會考慮您的反饋，並努力改善客人的整體體驗。 Papharat Ngamlertsirichai前台辦公室經理

住宿方回覆: Dear Valued Guest,Thank you for your feedback. We’re glad you found our accommodation affordable and conveniently located near downtown. We appreciate your comments about the refrigerator and traffic. While we strive to provide the best experience possible, we understand that some aspects may not fully meet expectations. Your input helps us improve, and we hope to welcome you back for an even better stay in the future.Best regards,Papharat NgamlertsirichaiFront Office Manager

住宿方回覆: Dear Shek Yan,Thank you for sharing your detailed feedback about your stay. We are pleased to hear you found our staff friendly and the room clean. However, we deeply regret the oversight during check-in and any inconvenience caused by the room layout. Your comments regarding room size and functionality are valuable and will be considered as we work to enhance our offerings.We hope to have the chance to provide you with a better experience on your next visit.Warm regards,Ms. Papharat NgamlertsirichaiFront Office Manager