斯普林斯飯店&溫泉(Springs Hotels and Spa)

They woke me up at 9am for no reason when all I wanted to do was sleep. They didn't let my girlfriend who arrived 2 days after I did to stay in my double room for two people. Outrageous. They accused me of organizing ***** with a Tuk tuk driver when I just wanted a lift later that day to a restaurant. They suggested my girlfriend, that I hadn't seen in 5 months was a **********. Boring social areas. However, the service staff, not ***agement were amazing. Very friendly and accommodating in every way. If only their ***agement personnel were as good as they were. Unfortunately they made me feel like a criminal.

飯店工作人員非常專業，在我們到達之前還打電話確認了我們的入住時間。他們滿足了我們提早入住的要求，並且自始至終都非常樂於助人。 Springs 飯店位於市中心的 Siddaiah 路。距離拉爾巴格花園和地鐵站僅 2 分鐘路程。 V.V.Puram 美食街和各種寺廟也在附近。此地點也可輕鬆搭乘大眾運輸、計程車和汽車。房間很寬敞，加床很快就準備好了。我們要求額外的毛巾、盥洗用品等的要求很快就得到了滿足。唯一的缺點是這家酒店外面的道路可以更好地維護。

我預訂了兩間商務單間，雖然我們遲到了，但他們並沒有向我提供無線網路密碼，而是親切地陪伴著我們。房間還可以。工作人員不負責任。當我要求沐浴露時。客房服務人員為我提供了洗髮精。當我禮貌地要求自費購買沐浴露。他們說當時是晚上 9 點，商店關門了。嚴重地！！這是班加羅爾的伙伴們。這不是一次愉快的經驗。唯一的問題是你不能以便宜的價格買到帶浴缸的商務單間房。

優秀的員工。非常乾淨、陳舊的房間。早餐品質很好，住得很愉快。這是我在過去兩個月裡第二次住在這裡。入住和退房時間靈活。步行即可到達拉爾巴格。下次來班加羅爾時我會選擇再次住在這裡。

不錯的飯店，所有部門都提供優質的客戶服務，包括接待處、客房服務、餐廳等。他們很樂意隨時為您提供協助。他們的免費自助早餐很棒。我強烈推薦斯普林斯酒店和水療中心。

早上我就通知我的 03 位家人將留在房間裡。他們收取了額外的費用，但房間直到晚上 12 點才準備好。非常可悲。他們甚至不值得一顆星。

糟糕的客戶服務

A fine hotel at a superb location (closest to the city's main attractions). Rooms and the corridors were super clean. We had a comfortable 3N stay. Food (lunch/dinner) was excellent both in terms of taste and quantity. Breakfast pretty average with lot of improvement areas in the number of items Biriyani (both veg & non veg) awesome! Great service from all departments Very nice staff Overall great value for money. One & Only disappointment: Pool was closed for maintenance throughout our stay. So better check on that before travelling if you insist to spend time on the pool

The hotel staff is good and courteous.service overall is good , they clean room everyday which is really very nice . However the location of the hotel is bad. It's surrounded by a market of car accessories so the crowd is really bad around the hotel .you can't walk in that area