It seems to come down to management. I’m truly curious about the staff’s training because their professionalism is lacking. When we came in, the three ladies stayed seated “working on Facebook”, only after I tried to make eye contact did they look up. Later in our stay, a young man and woman in the resort uniforms cut in between our group going through a doorway. It was a little odd but I thought they might be other guests but then I saw they were employees. There seems to be no concern for respecting guests. I agree with the negative breakfast buffet feedback- yikes. It was a true waste of money when we could’ve done much better calling in our own food or preparing ourselves. The beach is dirty but quiet and that was nice for our young children.
check in 時間比較慢,可能是因為public holiday所以客人比較多。如果你想要服務很好,到處都是員工跟你搭話的話建議選擇別的hotel,tunamaya比較適合I人哈哈哈,剛好我和我對象就不喜歡跟人家搭話。整體來講還是不錯的,房間也很整潔,地理位置也不錯,吃飯也靠近,水上樂園也靠近。酒店附送的早餐還是別抱太大希望,我是抱着能吃就行的想法去的😂 照片就沒什麼好展示了,跟酒店show出來的一樣
In Trip.com, it has offered us 2 Queen size room with share bathroom. But when we arrived this budget hotel, they told us there is no shared bathroom room. Instead, all the rooms will need to go out from their room to use few toilets which IA shared for 10 units of room.
So, this is really bad experience for us as we will not book the room if its toilet is separated from the room.
Quite disappointed for this experience!
AAinwana我可以說,設施對一個小酒店來說非常好。非常適當的系統。只是管理層可能不得不改進檢查設施。當我在那裏時,熱水不是那麼熱,我房間裏的入口燈實際上不工作。115房間,所以管理層請注意這一點。我們支付了早餐,他們第一天爲我們服務Maggi goreng,第二天爲我們服務Nasi goreng(需要檢查質量,對我來說,它相當無味)。Asal ada punya早餐la我會說。有改進的餘地!!!
匿匿名用戶We arrived late in evening but check in was smooth and easy. Place is quiet and peaceful, lake looked nice in the cooling morning. We got a garden view room so we couldn't really see much from the window. Cleanliness was ok at first but found other people's items left in the wardrobe not cleaned out, and thru the night, we found a lotttt of bugs and ants entering the toilet. Hot water also ran out and the water didn't drain very well it got flooded a bit within the night. Toilet door was also mouldy. Note that there isn't any hair dryer provided.