Disappointing Experience with Safety Concerns / 令人失望的入住體驗與安全隱患
We were looking forward to our stay but were deeply disappointed by the outdated facilities and serious safety issues:
我們本對此次入住充滿期待，但陳舊的設施與嚴重的安全隱患讓我們深感失望：
• Health Hazard: The outdoor chairs are leaking fiberglass. After just 5 minutes of contact, our skin developed painful red rashes and intense itching. This discomfort severely affected our sleep all night.
健康隱患： 户外椅子因材質老化正在散發玻璃纖維。接觸僅5分鐘，我們的皮膚就出現了嚴重的紅疹和刺癢，這種不適感讓我們整晚無法入睡。
• Pool Safety: There are unmarked, invisible underwater steps in the adult pool. My child struck their knee due to the lack of clear safety markings.
泳池安全： 成人池內有未標示且肉眼難見的梯級，導致我的孩子在玩耍時撞傷了膝蓋。
• Lack of Facilities: Most amenities like the gym and entertainment rooms were closed. The BBQ area was dilapidated yet excessively overpriced for rent.
設施匱乏： 健身房、娛樂室等多項設施均關閉。BBQ區域不僅陳舊不堪，且租用費用昂貴得不合理。
For the premium price charged, the lack of maintenance and safety is unacceptable. We urge the management to address these hazards immediately.
付款了昂貴的房價，卻換來缺乏維護且不安全的體驗，這令人難以接受。我們強烈呼籲管理層立即處理這些安全隱患。
