PPEREZWonderful staff, very attentive and proactive.
Our parents stayed there as well and we all had a great night sleep.
We specially liked the taxi booking system they had in which you push a button in reception and they tell you the taxi number and at what time is is going to arrive.
They could include the opening hours in their menu as we didn’t know at what time they closed. There is no phone in your room so you have to go downstairs to order the food for it to be delivered to your room (and presumably pay there as well)
The kiosk check-in wasn’t working so we had to wait for a person to arrive.
The drop your card system for checkouts is great!