巴爾的摩四季飯店(Four Seasons Hotel Baltimore)

Baltimore‘s Harbor East is a vibrant and truly nice urban district. And the Four Seasons is the best place to be in Harbor East. Our suite was extremely gracious and well appointed. The view from the living room, dining room, and bedroom is breathtaking. We spent a few very happy and relaxing days here.

We have stayed at this property many times over the last several years, hosted holiday parties for friends and family and really enjoyed the experience each time. But this stay was a mess. We had to switch rooms 3 times in 24 hours to finally get the room category we paid for while along the way rejecting Management's attempts to upsell us (an additional $800 to $2,000 per night) for more costly suites. The pool was a nightmare . . . Packed with bodies upon bodies upon bodies (no way were all of these people guests of the hotel!) which impacted poolside service. Plenty of screaming kids cannon balling off the side and clearly over served individuals blasting their music, yelling at each other across the pool, insulting guests ("You can tell you guys have been together awhile, you are starting to look alike," said one of these obnoxious individuals to a couple sitting on the edge of the pool.) I have never experienced such poolside chaos before at a 5 star resort. This experience was not at all worthy of the Four Seasons brand. On the plus side, the breakfast at the hotel is oustanding, room service was prompt, housekeeping did a great job keeping our room tidy and we had a great view of the 4th of July fireworks from our balcony. Unfortunately, I believe a break up is in our future . . .

Staff very Welcoming. Great view ! Great location! Our 2nd time staying here , Our Vrbo canceled on us last minute , Glad they did we enjoyed the pool and 1100sq ft room at the Four Seasons Baltimore

The rooftop restaurant attracted folks from outside of the hotel that appeared to be call girls, which we also saw in the hotel restaurant the next day. Very problematic. Will not be staying at this location again. The hotel said the restaurant was independent of the hotel; ie privately owned. But it was still accessible through the hotel.

When we arrived our comforter under the duvet had lip stick smeared and makeup smeared all over it! They quickly came ti change it and gave us chocolate! But as much as we spent for two nights this was just unacceptable to me! The restaurant on property was amazing and so what the staff! I would come back but make sure ti check the sheets!

Excellent physical facility but the front desk staff was pre-occupied with looking at their phones and chatting while we were waiting to check in. And the young lady greeting us downstairs for the restaurant on top floor was sloppily attired on Friday-tank top, jeans