住宿方回覆: Dear Lucifee, Greetings from Anantara Uluwatu Bali Resort. Thank you so much for sharing your wonderful experience with us! We're thrilled to hear you chose the Waterfront Suite this time and enjoyed the stunning view of the endless Indian Ocean. It truly is breathtaking. We're also glad you loved our breakfast and afternoon tea by the sea, and that the infinity pool made the perfect spot for relaxing and capturing memorable moments. We hope to welcome you back soon for another serene and unforgettable stay. Regards, Ahmad Fikri, Director of Room.
住宿方回覆: Dear Guest, Warmest Greetings from Anantara Uluwatu Bali Resort. Thank you for sharing your detailed feedback. We're thrilled to hear you enjoyed the spacious rooms, stunning sea views, and the warm service from our staff. It's also wonderful that you appreciated our breakfast selection and the serene sea view during your meal.We’re sorry to hear about your concerns regarding the facilities. Your input about the TV functionality, swimming pool area, and access to the main road is valuable to us, and we will consider these points for future improvements. We also appreciate your feedback on the shuttle service and the Padang Padang beach experience. Your insights help us enhance our offerings for all guests.We hope to welcome you back again soon and provide an even better stay.Regards,Ahmad FikriDirector of Room
MARS1982
兩臥室海景泳池別墅
入住於 2024 年 12 月
家庭出遊
1 則評論
6.5/10
發布於 2025 年 2 月 5 日
酒店還是挺漂亮,但房間漏水更換了一間,又出現游泳池燈壞和停電,5000多一晚的房間不值。
住宿方回覆: Dear MARS1982, Warmest Greetings from Anantara Uluwatu Bali Resort. Thank you for taking the time to share your feedback. We truly appreciate your kind words about the beauty of our hotel. However, we sincerely apologize for the inconvenience you encountered during your stay. Your comfort is our priority, and we regret that the room change, pool light issue, and power outage impacted your experience. Please know that we are addressing these concerns with our team to ensure they are resolved promptly. We would love the opportunity to welcome you back and provide you with a much-improved experience. Regards, Ahmad Fikri, Director of Room.
住宿方回覆: Dear WIŁŁ, Warmest Greetings from Anantara Uluwatu Bali Resort. Thank you so much for taking the time to share your wonderful experience at Anantara Uluwatu Bali Resort! We are truly delighted to hear that you enjoyed the breathtaking cliffside views and magnificent sunsets over the Indian Ocean. It’s fantastic to know that you found your room spacious, comfortable, and beautifully designed with a touch of Balinese style. Our housekeeping team will be thrilled to hear your kind words about their meticulous service—they take great pride in maintaining the highest standards to ensure our guests feel right at home. We hope to welcome you back for another unforgettable stay with us soon. Regards, Ahmad Fikri, Director of Room.
住宿方回覆: 尊敬的 rachel_121,感謝您花時間與我們分享您最近的體驗。我們感謝您的回饋,並很高興得知您住得很愉快並且我們滿足了您的期望。您的回饋意見已與我們的團隊分享,以繼續激勵和激勵他們提供卓越的賓客服務。感謝您選擇入住我們酒店。我們期待在不久的將來有機會歡迎您回來。謹致問候,Ahmad Fikri 客房部經理