住宿方回覆: Dear valued guest,Thank you for your wonderful review. We are thrilled to hear that you enjoyed your honeymoon experience with us and appreciated the natural beauty surrounding our property. We are also grateful for your kind words about the small touches we provided and the photography service. We look forward to welcoming you back for another unforgettable stay.Warm regards,Alila Ubud
住宿方回覆: Dear Guest,Thank you for your kind review and for staying at our hotel! We are thrilled that you enjoyed the many activities offered by our hotel, the infinity pool, and the chance to see wild monkeys around the property.We are sorry to hear that the breakfast was not to your liking. We strive to provide our guests with a delicious and satisfying breakfast experience. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Warm Regards,Alila Ubud
Steven
豪華雙床房
入住於 2024 年 9 月
與好友旅遊
1 則評論
5.0/5
超棒
發布於 2024 年 10 月 12 日
很不錯泳池很漂亮
住宿方回覆: Dear Steven,Thank you for your great score. We’re pleased to hear that you enjoyed the beautiful pool during your stay. We hope to welcome you back to Alila Ubud for another memorable experience.Warm regards,Alila Ubud
住宿方回覆: Dear Xiaobaitang,Thank you for your thoughtful review. We are pleased to hear that you enjoyed the serene beauty of our surroundings, nestled within the tranquil canyon, and the natural richness that the environment provides.We take great pride in preserving the authenticity and charm of our retreat, where comfort meets nature. While our rooms may be more intimate, they are designed to offer a peaceful refuge, surrounded by the sounds of the jungle. We appreciate your understanding of the occasional presence of wildlife, which is a part of the unique experience we offer.We also value your feedback on the breakfast options and amenities, and we will continue to refine these to ensure that each moment with us is as enriching as possible. We hope to welcome you again soon, and recommend one of our villas for a more expansive and private experience.Warm regards,Alila Ubud
訪客用戶
高級特大床房
入住於 2024 年 6 月
獨自出遊
3 則評論
5.0/5
超棒
發布於 2024 年 8 月 2 日
環境服務無可挑剔,spa也很不錯,下次會再次選擇入住
住宿方回覆: Dear Valued Guest,Thank you for sharing your kind words about your recent stay at Alila Ubud. It is heartening to know that you found our surroundings and service to be impeccable, and that our spa experience left a lasting impression on you.We would be honored to welcome you back for another serene escape amidst the natural beauty of Ubud. Your continued trust in us is our greatest reward, and we look forward to creating more cherished memories together.Warmest regards,Alila Ubud
住宿方回覆: Dear Buliaonande,Thank you for your amazing review and 5-star rating! We are thrilled that you found our Ubud hotel to be the best place to stay for a night in Bali.We appreciate your kind words about our staff, food, rooms, and the non-stop classes offered daily. We are happy to provide our guests with a variety of activities to help them relax and rejuvenate.We are glad you enjoyed the morning Qigong class with our teachers. It's a great way to start the day and improve your overall well-being.We appreciate you mentioning that we are the most Chiang Mai-style hotel in Ubud. We take pride in offering a unique and unforgettable experience for our guests.Thank you for choosing our hotel and for recommending us to others! We hope to see you again soon.Sincerely,Alila Ubud
住宿方回覆: Dear Guest,Thank you for taking the time to leave a review! We appreciate your feedback, both positive and negative.We are thrilled that you found the location relaxing and the breakfast delicious, especially the option to have a takeaway breakfast for your early meeting. We understand the importance of catering to guests with different needs.We appreciate you mentioning the monkeys on the balcony. While we find them to be a fun and interesting part of the hotel experience, we understand that they may not be for everyone. We will be sure to include this information in our room descriptions so that future guests can make an informed decision.We apologize for any inconvenience caused by the monkeys and will look into ways to humanely manage their presence around the balconies.Thank you for choosing our hotel and for your feedback. We hope to see you again soon!Sincerely,Alila Ubud