住宿方回覆: Dear Guest,Thank you for your kind review and for staying at our hotel! We are thrilled that you enjoyed the many activities offered by our hotel, the infinity pool, and the chance to see wild monkeys around the property.We are sorry to hear that the breakfast was not to your liking. We strive to provide our guests with a delicious and satisfying breakfast experience. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Warm Regards,Alila Ubud
住宿方回覆: Dear Valued Guest,Thank you for sharing your kind words about your recent stay at Alila Ubud. It is heartening to know that you found our surroundings and service to be impeccable, and that our spa experience left a lasting impression on you.We would be honored to welcome you back for another serene escape amidst the natural beauty of Ubud. Your continued trust in us is our greatest reward, and we look forward to creating more cherished memories together.Warmest regards,Alila Ubud
住宿方回覆: Dear Buliaonande,Thank you for your amazing review and 5-star rating! We are thrilled that you found our Ubud hotel to be the best place to stay for a night in Bali.We appreciate your kind words about our staff, food, rooms, and the non-stop classes offered daily. We are happy to provide our guests with a variety of activities to help them relax and rejuvenate.We are glad you enjoyed the morning Qigong class with our teachers. It's a great way to start the day and improve your overall well-being.We appreciate you mentioning that we are the most Chiang Mai-style hotel in Ubud. We take pride in offering a unique and unforgettable experience for our guests.Thank you for choosing our hotel and for recommending us to others! We hope to see you again soon.Sincerely,Alila Ubud
住宿方回覆: Dear Guest,Thank you for taking the time to leave a review! We appreciate your feedback, both positive and negative.We are thrilled that you found the location relaxing and the breakfast delicious, especially the option to have a takeaway breakfast for your early meeting. We understand the importance of catering to guests with different needs.We appreciate you mentioning the monkeys on the balcony. While we find them to be a fun and interesting part of the hotel experience, we understand that they may not be for everyone. We will be sure to include this information in our room descriptions so that future guests can make an informed decision.We apologize for any inconvenience caused by the monkeys and will look into ways to humanely manage their presence around the balconies.Thank you for choosing our hotel and for your feedback. We hope to see you again soon!Sincerely,Alila Ubud
住宿方回覆: Dear Guest,Thank you for your kind review and for taking the time to share your experience at our hotel. We are thrilled that you found the service to be very attentive.We appreciate you letting us know that you stayed in a Superior Twin Room in February 2024. We strive to provide our guests with a comfortable and relaxing stay, and we're glad to hear that we met your expectations.Thanks again for choosing our hotel, and we hope to see you back again soon!Sincerely,Alila Ubud
住宿方回覆: Dear Guest,We are absolutely thrilled to see your outstanding 5/5 review, and we can't thank you enough for your kind words about your recent stay with us. It is immensely rewarding to learn that you had a very satisfying experience and felt warmly accommodated by our dedicated service team.We take great pride in offering our guests a memorable and comfortable stay, and it's heartening to hear that we'll be your choice of accommodation should you have the opportunity to visit us again.Looking forward to welcoming you back in the future, and we hope that your next stay with us will be just as lovely, if not even more exceptional.Warm wishes,Alila Ubud
Lyss_ss
豪華特大床房
入住於 2024 年 8 月
夫妻/情侶出遊
13 則評論
5.0/5
超棒
發布於 2024 年 9 月 1 日
挺好的,羨慕貴房型那邊有猴,早餐好吃
住宿方回覆: Dear Lyss_ss,Thank you for your perfect score! We’re delighted to hear that you enjoyed your stay and that the breakfast met your expectations. It’s wonderful to know that you appreciated the presence of the monkeys and the beauty of our unique room types. We look forward to welcoming you back to Alila Ubud for another memorable experience.Warm regards,Alila Ubud
Aoliao1209
高級特大床房
入住於 2024 年 11 月
其他
11 則評論
5.0/5
超棒
發布於 2024 年 11 月 11 日
Nice的 給送了早餐🍳
訪客用戶
泳池別墅
入住於 2024 年 9 月
家庭出遊
2 則評論
5.0/5
超棒
發布於 2024 年 9 月 7 日
非常不錯的體驗,很舒服
住宿方回覆: Dear Valued Guest,Thank you for awarding us a perfect score and for your kind words. We are delighted to hear that you had a very good experience and found everything to be exceptionally comfortable. Your high praise for our surroundings, amenities, cleanliness, and service is truly appreciated.We look forward to welcoming you back for another outstanding stay.Warm regards,Alila Ubud