住宿方回覆: Dear Fanzuifenzi,Thank you so much for sharing such a thoughtful and detailed review of your stay with us. We are truly delighted to know that you enjoyed our facilities and appreciated the personal touch of our team in explaining everything upon your arrival. It’s also wonderful to hear that the cleanliness of both your room and the beach exceeded your expectations — our housekeeping and grounds teams will be so pleased to know their efforts made a difference.We’re glad you noticed the little details, like the loofah nets, the spotless surroundings, and the availability of insect repellent for comfort. Your kind comments about our attentive and welcoming service mean a lot to us, as we always strive to make each guest feel cared for. It’s also great to know that you enjoyed your takeaway breakfast and that the croissants were a highlight — our culinary team will be delighted to receive your praise.It’s especially rewarding to hear that you found the service here superior compared to other resorts, as this motivates us to continue raising our standards. We’re thrilled you also made good use of the gym and other facilities during your stay.We can’t thank you enough for recommending us and for expressing your intention to return. We look forward to welcoming you back soon for another memorable stay filled with warm hospitality, comfort, and great food.Warm regards,Purnama & Komaneka Family.
住宿方回覆: Dear Valued Guest,Thank you very much for taking the time to share your detailed review. We are delighted to hear that you had an excellent overall experience with us and that our team’s attentiveness, service, and hospitality stood out during your stay. It is also wonderful to know that you enjoyed the comfort of your room, its private pool, and the relaxing atmosphere of our location.We truly regret the inconvenience you experienced with the honeymoon cake delivery. Please accept our sincere apologies for this oversight and the frustration it caused. Your feedback is invaluable, and we will review our procedures to ensure that in the future, special items such as cakes or drinks are delivered in a way that guarantees freshness and convenience for our guests.Your comments help us to continually improve, and we greatly appreciate your understanding. It would be our pleasure to welcome you back in the future and provide you with an even better experience.Warm regards,Purnama & Komaneka Family.
住宿方回覆: Dear Xiaoyundaiwang666,Thank you so much for sharing such a wonderful review of your stay with us. We’re truly delighted to know that you enjoyed our spacious rooms, clean pool, and the nearby black sand beach. It’s also lovely to hear that you witnessed a wedding during your visit—it must have been a memorable moment!We’re especially happy that our team could assist you despite the language barrier. Your kind words about their patience and smiles mean a lot to us. We’re glad you appreciated the flexibility with early check-in, room service breakfast via WhatsApp, and that our noodle soup was a highlight of your dining experience. It was our pleasure to host you and your boyfriend, and we do hope you’ll stay longer with us next time you return to Bali. We look forward to welcoming you back for another wonderful experience.Warm regards,Purnama & Komaneka Family.
訪客用戶
海洋泳池別墅
入住於 2025 年 6 月
夫妻/情侶出遊
4 則評論
10/10
超棒
發布於 2025 年 8 月 6 日
Красивое тихое место. Вилла с шикарным видом на Океан. Пляж интересный, чёрный песок. Но волны сильные, так и не искупались. Спасает прекрасный бассейн.
Были 3 дня, дольше оставаться нет смысла,слишком тихо. В ресторане по вечерам музыка, но это не спасает. Релакс, Чили и медитация.
Кормят вкусно, есть фрукты.
Особое внимание заслуживает обслуживание. На 5+. Все принесут, все донесут. Вежливые и приветливые.
В общем. За тишиной ,покоем сюда. Если суетить, то точно не здесь. Далековато от заведений
翻譯
住宿方回覆: Dear Valued Guest,Thank you very much for sharing your experience with us. We’re delighted that you enjoyed the peaceful atmosphere, the villa with its ocean view, and the black sand beach nearby. It’s wonderful to know the pool, delicious food, and fresh fruits added to your stay, and we truly appreciate your kind words about our team’s attentive and friendly service.We understand that our location and tranquil environment may not suit everyone looking for more lively surroundings, but we are happy to provide a serene retreat for guests who wish to relax, recharge, and enjoy a slower pace.It was our pleasure to host you for three days, and we hope to welcome you back whenever you’re looking for peace, quiet, and beautiful ocean views again.Warm regards,Purnama & Komaneka Family.
匿名用戶
海洋泳池別墅
入住於 2025 年 8 月
夫妻/情侶出遊
10 則評論
10/10
超棒
發布於 2025 年 9 月 21 日
My husband and I really enjoyed our stay! The villa had a beautiful ambience with a private pool. The à la carte breakfast could have tasted better, but overall, it was a wonderful experience
翻譯
住宿方回覆: Dear Valued Guest,Thank you very much for sharing your feedback with us. We are delighted to hear that you and your husband enjoyed your stay, and that the villa’s ambience and private pool made your experience memorable.We also truly appreciate your comment regarding the à la carte breakfast. Guest feedback is very important to us, and we will share your input with our culinary team as we strive to improve and provide the best possible dining experience.It was our pleasure to host you, and we hope to welcome you both back for another wonderful stay in the future.Warm regards,Purnama & Komaneka Family.
住宿方回覆: Dear Xiaosaihonghexiaopaigu,Thank you for taking the time to share your detailed feedback!We’re glad to hear that you enjoyed the beautiful black sand beach, the scenic views from your room, and the overall relaxing atmosphere of the hotel. It's great to know the spa and in room dining met your expectations, and that the room looked just like the photos.We also appreciate your constructive comments. We’re sorry to hear about the pest control issues and the limited mosquito protection on the outdoor furniture, your feedback will help us improve guest comfort in these areas. We understand that the hotel’s remote location and Bali’s traffic can make exploring more challenging, and we always recommend this hotel as a peaceful retreat for shorter stays.Thank you again for your valuable insights. We hope to welcome you back for another relaxing getaway!Best regards,Purnama & Komaneka Family.
住宿方回覆: Dear AllenJiang714,Thank you for your thoughtful review. We’re so pleased to hear that you enjoyed our service, facilities, and dining experience. Your kind words about our team’s hospitality truly mean a lot to us.We understand your note regarding pricing, and we’ll certainly keep your feedback in mind as we continue working to provide the best value and experience for our guests.We’re delighted you consider staying with us a very good choice, and we hope to welcome you back for another enjoyable visit in the future.Warm regards,Purnama & Komaneka Family.
UNUbb
海洋泳池別墅
入住於 2025 年 8 月
夫妻/情侶出遊
8 則評論
9.5/10
極佳
發布於 2025 年 9 月 20 日
服務態度超級好,每個人都很親切,房間很美,會想要再來住一次的!
住宿方回覆: Dear Valued Guest,Thank you so much for your lovely feedback. We are delighted to hear that you enjoyed the friendliness of our team and the beauty of your room. It means a lot to us that you would like to stay again, and we look forward to welcoming you back for another memorable experience.Warm regards,Purnama & Komaneka Family.
住宿方回覆: Dear Valued Guest,Thank you so much for your thoughtful and encouraging review!We’re truly delighted to hear that you had such a positive experience during your stay. It’s wonderful to know that you found the room to be both beautiful and comfortable, with a wide view and the level of privacy you were hoping for. We always strive to create a peaceful and luxurious environment for our guests, and it’s rewarding to know we succeeded during your visit.Your kind words about our service mean a lot to us, our team takes great pride in offering warm, attentive, and thoughtful hospitality, and we’re so glad that made a lasting impression on you. We’re also pleased that you enjoyed the spa and restaurant, and found them to be cost-effective without compromising on quality. Our goal is to deliver exceptional value across all aspects of your stay, so it's great to know you felt that way.It’s especially heartwarming to hear that you were satisfied with your entire experience and that you plan to return. There’s no greater compliment than a guest saying they’ll come again!Thank you once again for choosing us and for sharing your experience. We look forward to welcoming you back for another memorable stay in the near future.Best regards, Purnama & Komaneka Family.
住宿方回覆: Dear Value Guest,Thank you very much for your thoughtful and detailed feedback. We are truly delighted to hear that you had a comfortable and pleasant stay with us.It’s wonderful to know that our team made a positive impression—our staff always strive to provide attentive and personalized service, and your kind words mean a great deal to us.We also appreciate your recognition of our efforts to accommodate your dietary needs. We understand how important it is to manage food allergies carefully, and we're glad that our kitchen team was able to prepare suitable alternatives for you. Your feedback encourages us to continue improving and offering a thoughtful experience for every guest.We’re equally happy to hear that you enjoyed the peaceful atmosphere and the variety of activities available at the hotel. Though our property is modest in size, we aim to make every detail count for your comfort and enjoyment.We hope to welcome you back again soon for another memorable stay.Warm regards,Purnama & Komaneka Family.
Ahmed Alnjjar12
海洋泳池別墅
入住於 2025 年 5 月
家庭出遊
4 則評論
10/10
超棒
發布於 2025 年 6 月 14 日
We stayed over there for 1 Night
I wished i had all my days at KOMANEKA
Definitely will come again if i came to bali
翻譯
住宿方回覆: Dear Bapak Ahmed,Thank you so much for your kind words! We're truly honored that you chose to spend your night with us at Komaneka, even if it was just for a short stay. It’s wonderful to hear that you wished for more time here that means the world to us.We’ll be looking forward to welcoming you back whenever you return to Bali. Your Komaneka family will always be here, ready to make your next stay just as special Best regards, Purnama & Komaneka Family.
訪客用戶
海洋泳池別墅
入住於 2025 年 6 月
家庭出遊
4 則評論
10/10
超棒
發布於 2025 年 7 月 21 日
房間很大,環境不錯。服務態度好,餐廳食物好吃,價錢不貴。
住宿方回覆: Dear Qingyu,Thank you for your lovely review! We're so pleased to hear that you enjoyed the spacious room, pleasant environment, and friendly service. It's great to know that you found the restaurant food delicious and reasonably priced—we aim to offer both quality and value.We look forward to welcoming you back for another memorable stay!Best regards,Purnama & Komaneka Family.
Fianeis Sew
海洋泳池別墅
入住於 2024 年 12 月
好友出遊
7 則評論
8.0/10
很好
發布於 2025 年 1 月 14 日
涼爽的地方。很漂亮。酒店的工作人員對所有客人都非常有禮貌和友好。 Ari 是一位非常好的管家。漂亮又涼爽的泳池。我認為它的深度是1.8米。安靜又美麗的地方。黑沙灘很漂亮。酒店周圍的稻田很漂亮。我原本預計會有蚊子,但令我驚訝的是沒有。別墅裡有液體電動驅蟲劑,這是一個非常好的舉措。浴室非常好。餐廳的食物和下午茶非常棒,非常感謝。
住宿方回覆: Dear Justin,Thank you very much for taking the time to share your kind and thoughtful feedback about your recent stay with us. We are truly delighted to hear that your experience was so positive and relaxing.It’s wonderful to know that you found our hotel facilities to be clean and well-maintained, and that the comfortable environment made your stay even more enjoyable. We take great pride in ensuring our guests feel at ease and at home from the moment they arrive.We’re especially pleased to hear that you enjoyed the peaceful sounds of the sea at night. There’s something incredibly calming about drifting off to sleep with the sound of waves in the background, and we're so glad that added to your overall sense of relaxation.We're also thrilled to know that you had a great dining experience at our hotel restaurant. Our culinary team works hard to provide a variety of delicious dishes, and we’re happy you found the food to your liking. It’s also fantastic to hear that you appreciated the live music, creating a warm and inviting atmosphere for our guests is one of our top priorities.Your kind words truly mean a lot to our entire team. Feedback like yours motivates us to continue delivering the highest standards of hospitality. We hope to have the pleasure of welcoming you back in the near future for another memorable and relaxing stay.If there is anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know.Warmest regards,Purnama & Komaneka Family.