克拉馬斯海灘科曼內卡飯店的照片

住宿方回覆: Dear Xiaosaihonghexiaopaigu,Thank you for taking the time to share your detailed feedback!We’re glad to hear that you enjoyed the beautiful black sand beach, the scenic views from your room, and the overall relaxing atmosphere of the hotel. It's great to know the spa and in room dining met your expectations, and that the room looked just like the photos.We also appreciate your constructive comments. We’re sorry to hear about the pest control issues and the limited mosquito protection on the outdoor furniture, your feedback will help us improve guest comfort in these areas. We understand that the hotel’s remote location and Bali’s traffic can make exploring more challenging, and we always recommend this hotel as a peaceful retreat for shorter stays.Thank you again for your valuable insights. We hope to welcome you back for another relaxing getaway!Best regards,Purnama & Komaneka Family.

住宿方回覆: Dear Valued Guest,Thank you so much for your thoughtful and encouraging review!We’re truly delighted to hear that you had such a positive experience during your stay. It’s wonderful to know that you found the room to be both beautiful and comfortable, with a wide view and the level of privacy you were hoping for. We always strive to create a peaceful and luxurious environment for our guests, and it’s rewarding to know we succeeded during your visit.Your kind words about our service mean a lot to us, our team takes great pride in offering warm, attentive, and thoughtful hospitality, and we’re so glad that made a lasting impression on you. We’re also pleased that you enjoyed the spa and restaurant, and found them to be cost-effective without compromising on quality. Our goal is to deliver exceptional value across all aspects of your stay, so it's great to know you felt that way.It’s especially heartwarming to hear that you were satisfied with your entire experience and that you plan to return. There’s no greater compliment than a guest saying they’ll come again!Thank you once again for choosing us and for sharing your experience. We look forward to welcoming you back for another memorable stay in the near future.Best regards, Purnama & Komaneka Family.

住宿方回覆: Dear Value Guest,Thank you very much for your thoughtful and detailed feedback. We are truly delighted to hear that you had a comfortable and pleasant stay with us.It’s wonderful to know that our team made a positive impression—our staff always strive to provide attentive and personalized service, and your kind words mean a great deal to us.We also appreciate your recognition of our efforts to accommodate your dietary needs. We understand how important it is to manage food allergies carefully, and we're glad that our kitchen team was able to prepare suitable alternatives for you. Your feedback encourages us to continue improving and offering a thoughtful experience for every guest.We’re equally happy to hear that you enjoyed the peaceful atmosphere and the variety of activities available at the hotel. Though our property is modest in size, we aim to make every detail count for your comfort and enjoyment.We hope to welcome you back again soon for another memorable stay.Warm regards,Purnama & Komaneka Family.

住宿方回覆: Dear Qingyu,Thank you for your lovely review! We're so pleased to hear that you enjoyed the spacious room, pleasant environment, and friendly service. It's great to know that you found the restaurant food delicious and reasonably priced—we aim to offer both quality and value.We look forward to welcoming you back for another memorable stay!Best regards,Purnama & Komaneka Family.

住宿方回覆: Dear Justin,Thank you very much for taking the time to share your kind and thoughtful feedback about your recent stay with us. We are truly delighted to hear that your experience was so positive and relaxing.It’s wonderful to know that you found our hotel facilities to be clean and well-maintained, and that the comfortable environment made your stay even more enjoyable. We take great pride in ensuring our guests feel at ease and at home from the moment they arrive.We’re especially pleased to hear that you enjoyed the peaceful sounds of the sea at night. There’s something incredibly calming about drifting off to sleep with the sound of waves in the background, and we're so glad that added to your overall sense of relaxation.We're also thrilled to know that you had a great dining experience at our hotel restaurant. Our culinary team works hard to provide a variety of delicious dishes, and we’re happy you found the food to your liking. It’s also fantastic to hear that you appreciated the live music, creating a warm and inviting atmosphere for our guests is one of our top priorities.Your kind words truly mean a lot to our entire team. Feedback like yours motivates us to continue delivering the highest standards of hospitality. We hope to have the pleasure of welcoming you back in the near future for another memorable and relaxing stay.If there is anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know.Warmest regards,Purnama & Komaneka Family.

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share such a comprehensive review of your recent stay with us. We truly value your feedback, as it allows us to continually improve our services and offerings.We are delighted to hear that you enjoyed several aspects of your stay:Spacious Rooms: It’s wonderful to know that you appreciated the large rooms with private pools. We aim to create a relaxing holiday atmosphere, and it’s gratifying to hear that you felt that during your visit.Delicious Dining: We're thrilled you enjoyed the food at our restaurant! Our culinary team works hard to provide high-quality dishes, and we’re glad you found it to your liking, especially with the extended dinner hours until 11 PM. Offering great value at a 5-star standard is something we strive for, and we’re pleased to know you felt the pricing was affordable.Friendly Staff: It warms our hearts to hear that our team made a positive impression on you. We take great pride in our service, and your kind words will surely motivate our staff to continue providing exceptional hospitality.Peaceful Environment: We’re glad that the quieter atmosphere of the hotel resonated with you, especially as it is an important factor for many of our guests.However, we sincerely apologize for the points you raised regarding the disadvantages of your stay:Noise Disturbances: We regret that you experienced noise from motorcycles and geckos during your stay. We understand how disruptive this can be, especially in a relaxing environment. Your comments are invaluable, and we will address the noise concerns with our team to explore potential solutions to mitigate these disturbances for our future guests.Remote Location: We appreciate your understanding of our hotel's location. While it offers a serene escape, we realize it may not be convenient for everyone. Your suggestion about self-driving is helpful for guests considering their travel plans, and we will continue to provide information to assist them in making the most of their stay.Thank you again for your valuable feedback and for recommending our hotel despite the challenges you faced. We are committed to enhancing our guests’ experiences and hope to welcome you back in the future for another relaxing holiday filled with joy and tranquility. Safe travels!Best regards,Purnama & Komaneka Family.

住宿方回覆: Dear Valued Guest,Thank you for sharing your thoughts about your recent stay with us! We’re delighted to hear that you enjoyed your room and found our room service to be prompt and efficient. Our team strives to provide a welcoming atmosphere, and it’s wonderful to know that you felt at home during your time here.We also appreciate your feedback regarding the surrounding greenery and the presence of insects. Balancing our lush, natural environment with guest comfort is important to us. We will certainly take your suggestion into consideration and remind our staff to inform guests about keeping doors closed, especially during the evening hours.Thank you once again for your valuable insights. We hope to welcome you back soon for an even more enjoyable stay!Best regards,Purnama & Komaneka Family.

住宿方回覆: Dear Dengdengmama,Thank you very much for your glowing review! We are absolutely delighted to hear that you found both our room and service to be excellent. Your enthusiastic feedback, especially with such emphasis, truly warms our hearts and is a testament to the dedication of our team.We strive to create an environment that prioritizes comfort and exceptional hospitality, and it’s incredibly rewarding to know we achieved that during your stay. Each member of our staff is committed to providing a personalized experience, and your commendation serves as a wonderful motivation for all of us.We deeply appreciate your support and hope to have the pleasure of welcoming you back to our hotel in the future. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know.Thank you once again for your kind words!Warmest regards,Purnama & Komaneka Family.

住宿方回覆: Dear Value Guest,Thank you for choosing our resort and my appreciation for your time in sharing how awesome your stay experience with us. Glad to read that you had wonderful holiday and loved the overall experiences and also our staff. Couldn't be more happier knowing that you had a perfect time along with your extended family at Keramas, experiencing its aesthetic realistic luxurious elements of the resort, villas, pool, and the breathtaking Indian Ocean views with its volcanic black sandy beach would definitely create ambience for those who seek a quiet and relaxing leisure holiday. I look forward to be welcoming you back in the near future for another memorable holidays stay, here with us at Komaneka Keramas.Sincerely yours,Komaneka Family