瑪雅烏布度假村的評論

住宿方回覆: Dear Congxiaodidediama,Thank you for staying at Maya Ubud Resort & Spa! We are pleased that you enjoyed the natural surroundings, cultural performances, daily activities, and spa environment, as well as the convenience of our shuttle service to Ubud Palace. Your recognition of the efforts of our team and performers means a lot to us.We truly regret to hear that the traffic situation in Ubud affected your overall impression. As it is beyond our control, we understand it can be challenging at times, yet we hope the experiences within our resort—from yoga and nature trails to dining and spa—offered you a meaningful retreat. Should your travels bring you back to Bali, we would be honored to welcome you again.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear Guest,Thank you for choosing to stay at Maya Ubud Resort & Spa!We appreciate your generous comments about our tranquil river valley setting, well-designed resort layout, and the warmth of our team.It is rewarding that you enjoyed the outdoor dinners, traditional dances, and the beauty of our villas along the Petanu river valley.We look forward to welcoming you back for another memorable stay.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear VCFamily,Thank you for staying at Maya Ubud Resort & Spa!On behalf of the team, we apologize if certain aspects of your experience, such as check-in and restaurant service, did not meet your expectations. We appreciate your recognition of our unique natural surroundings, walking paths, tennis classes, pool design, and yoga sessions as highlights for a relaxing stay.However, your feedback is valuable to us as we continuously work to enhance our service, and we look forward to the opportunity to welcome you back for an improved experience.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear Guest,Thank you for staying at Maya Ubud Resort & Spa and for choosing our Heavenly Jacuzzi Villa!We're grateful that beyond the room size, your experience was filled with everything we hope to offer—a peaceful setting, thoughtful amenities, and meaningful moments shared outdoors. From yoga and tennis to private garden barbecues, it’s a joy to know these experiences added something special to your stay.We look forward to welcoming you back again.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear Jiulian Shitai,Thank you for choosing Maya Ubud Resort & Spa!We're grateful that you enjoyed the jungle-like setting, the room service, and the peaceful atmosphere of the resort.We’re sorry to hear that time ran short to enjoy our spa and other facilities. Bali’s traffic can indeed be challenging. We truly hope you’ll return one day with more time to unwind, soak it all in, and fully experience what our resort has to offer.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear Iron Rabbit,Thank you for choosing Maya Ubud Resort & Spa!Your detailed reflections highlight both the beauty and the challenges of your stay. We are proud that our expansive natural sanctuary and serene forest infinity pool left a strong impression, embodying the tranquil spirit we strive to share. Yet, we also acknowledge the concerns you raised about room ambiance and service response. Your experience with our pre-arrival communication and room requests falls short of our standards, and for that, we sincerely apologize.We take your feedback to heart as we continually seek to enhance every moment of our guests’ journey—from the first contact to the last farewell. We are committed to improving responsiveness and ensuring all details are carefully managed.We hope to welcome you again, offering a seamless experience that reflects the true essence of our resort.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear milan817,Thank you for choosing Maya Ubud Resort & Spa and for your kind review! We’re glad to hear you enjoyed the peaceful surroundings, friendly service, and the variety of activities we offer. It’s great that your week with us felt relaxing and fulfilling.We hope to welcome you back again soon for another refreshing stay.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear Guest,Thank you for choosing Maya Ubud Resort & Spa!We are honored you enjoyed our tranquil jungle setting and stunning pool. We appreciate your feedback on food variety and pool temperature, and will consider this carefully as we strive to enhance your experience.We hope to welcome you again for another unforgettable stay.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear Guest,Thank you for choosing Maya Ubud Resort & Spa!Though our roots run deep, we take great care to preserve the soul of the resort while ensuring every space remains thoughtful, beautiful, and alive with possibility. We’re grateful that the details, Balinese contemporary design, and experiences all came together for you.We hope to welcome you back to our timeless retreat.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear CHIEHHSUN, Thank you for staying at our beautiful sister beachfront resort, Maya Sanur Resort & Spa!We appreciate your thoughtful feedback and are glad to know you enjoyed the relaxing atmosphere, design, and decoration. We understand your comment regarding the round bathtub, and thank you for sharing your experience.We hope to welcome you next time to Maya Ubud Resort & Spa, where you can enjoy our 10-hectare tranquil resort, nestled among tropical forests and rice fields.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear Guest,Thank you for visiting Maya Ubud Resort & Spa!It’s meaningful to know your recent stay with us was the most fulfilling during your time in Ubud. The hillside setting, designed for both comfort and discovery, invites guests to experience the essence of Ubud without ever needing to step beyond.Grateful for your recommendation and hope to welcome you again for another peaceful escape.With kind regards,Wayan MaraResort Manager

住宿方回覆: Dear Guest,Thank you for staying at Maya Ubud Resort & Spa and for sharing your experience!We're delighted you enjoyed the warm and friendly atmosphere of our team, as well as the beautiful ecological surroundings of our resort. Our team Sadewa took good care of your family during breakfast, he will be glad to know this.Located just 1.5 km from Ubud Town, we hope to welcome you back for another memorable stay in the future. With kind regards,Wayan MaraResort manager

住宿方回覆: Dear M331562****,Thank you for staying. We’re thrilled you enjoyed our environment and the enthusiasm of the team, especially Tawi. We’re also glad you had the chance to experience the rice fields and the forest trails.Look forward to welcoming you back for your next visit at Maya Ubud Resort & Spa!With kind regards,Wayan MaraResort Manager