住宿方回覆: Dear milan817,Thank you for choosing Maya Ubud Resort & Spa and for your kind review! We’re glad to hear you enjoyed the peaceful surroundings, friendly service, and the variety of activities we offer. It’s great that your week with us felt relaxing and fulfilling.We hope to welcome you back again soon for another refreshing stay.With kind regards,Wayan MaraResort Manager
住宿方回覆: Dear CHIEHHSUN, Thank you for staying at our beautiful sister beachfront resort, Maya Sanur Resort & Spa!We appreciate your thoughtful feedback and are glad to know you enjoyed the relaxing atmosphere, design, and decoration. We understand your comment regarding the round bathtub, and thank you for sharing your experience.We hope to welcome you next time to Maya Ubud Resort & Spa, where you can enjoy our 10-hectare tranquil resort, nestled among tropical forests and rice fields.With kind regards,Wayan MaraResort Manager
住宿方回覆: Dear Guest,Thank you for staying at Maya Ubud Resort & Spa and for sharing your experience!We're delighted you enjoyed the warm and friendly atmosphere of our team, as well as the beautiful ecological surroundings of our resort. Our team Sadewa took good care of your family during breakfast, he will be glad to know this.Located just 1.5 km from Ubud Town, we hope to welcome you back for another memorable stay in the future. With kind regards,Wayan MaraResort manager
住宿方回覆: Dear M331562****,Thank you for staying. We’re thrilled you enjoyed our environment and the enthusiasm of the team, especially Tawi. We’re also glad you had the chance to experience the rice fields and the forest trails.Look forward to welcoming you back for your next visit at Maya Ubud Resort & Spa!With kind regards,Wayan MaraResort Manager
住宿方回覆: Dear Pangyedechanshijun,Thank you for staying at Maya Ubud Resort & Spa and for sharing your wonderful experience. We take pride in offering a tranquil retreat surrounded by nature, and we are delighted that you enjoyed the resort’s serene forest setting, villas, infinity pools, and complimentary activities such as yoga, afternoon tea, and our shuttle service to Ubud Town.We truly appreciate your feedback and hope to welcome you back for another memorable stay in the future.With kind regards,Wayan MaraResort Manager
住宿方回覆: Dear Value Guest ,Thank you for staying at Maya Ubud Resort & Spa! We are glad you enjoyed the tranquility of our resort, surrounded by riverside forests and rice fields, while still being close to Ubud town, just 1.5 km away. It’s great that you appreciated the spacious rooms and the breathtaking views from our Riverside infinity pool—an ideal spot for relaxation.We appreciate your recommendation and hope to welcome you back for another peaceful retreat.With kind regards,Wayan MaraResort Manager
住宿方回覆: Dear Value Guest,Thank you for choosing Maya Ubud Resort & Spa and for sharing your feedback!We are thrilled you enjoyed the peaceful atmosphere, the beauty of our resort, and the breakfast experience. It’s great that you were able to catch a glimpse of Mount Agung from your room, and we’re glad that the spacious sofa bed added to your comfort. We do hope you can stay longer next time to experience even more of what our resort has to offer.We also appreciate your thoughts about the pool and the vibrant environment. Look forward to welcoming you back to our resort soon.With kind regards,Wayan MaraResort Manager
住宿方回覆: Dear Guest,Thank you for spending your time at Maya Ubud Resort & Spa and for sharing your experience. We’re grateful that you enjoyed our tranquil forest setting, convenient location, and thoughtful service.It’s great you had a pleasant experience with our swimming pools and dining options.We hope to see you again for another relaxing stay!With kind regards,Wayan MaraResort Manager
訪客用戶
天堂按摩浴缸雙床別墅
入住於 2025 年 2 月
與好友旅遊
5 則評論
10.0/10
超棒
發布於 2025 年 3 月 21 日
超過兩人以上入住加床的話房間會很小,其他都特別好。性價比高,泳池人少風景好
住宿方回覆: Dear Guest,Thank you for your stay and feedback. We're happy you enjoyed the surroundings, amenities, and infinity pools. We appreciate your input regarding the room size with an extra bed and will keep it in mind.We look forward to welcoming you back soon to Maya Ubud Resort & Spa!With kind regards,Wayan MaraResort manager
住宿方回覆: Dear Value Guest,Thank you for your time at Maya Ubud Resort & Spa!We appreciate your kind words and are pleased to know you enjoyed our serene surroundings, beautiful infinity pools, and the warm hospitality of our team. It’s wonderful that your stay felt like a perfect getaway, and we look forward to welcoming you back for another relaxing retreat.With kind regards,Wayan MaraResort Manager
訪客用戶
驚歎森林特大床套房
入住於 2024 年 12 月
家庭出遊
1 則評論
10.0/10
超棒
發布於 2025 年 3 月 13 日
非常美麗的環境 服務也很好 非常喜歡 還想再去
住宿方回覆: Dear Value Guest,Thank you for your stay and feedback on Maya Ubud Resort & Spa!It is great that you enjoyed the beautiful surroundings and service. We appreciate your comments and look forward to welcoming you back for another memorable stay.With kind regards,Wayan MaraResort Manager
住宿方回覆: 尊敬的李欣偉蘭,我謹代表瑪雅烏布度假村及水療中心的團隊,對您的經歷深感歉意。對於您在辦理入住手續時遇到的任何不便以及任何不公平待遇,我們深感抱歉。我們的承諾是為所有客人提供同樣熱情的款待,如果我們在您入住期間未能提供足夠的服務,我們深感抱歉。您的回饋非常寶貴,我們將以此為契機,確保每位客人都感到賓至如歸、受到關懷。感謝您分享您的顧慮,並希望未來有機會為您提供更好的體驗。此致,Wayan Mara 度假村經理
住宿方回覆: Dear Zhangxiaoliang,Thank you for visiting Maya Ubud Resort & Spa and sharing your feedback!We appreciate your insights on the room types and spa experience. Your comments are valuable to us, and we will consider them. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.With kind regards,Wayan MaraResort Manager
chocos_likey
驚歎森林角落套房
入住於 2024 年 12 月
家庭出遊
2 則評論
3.5/10
發布於 2025 年 2 月 2 日
先是給了味道非常非常非常大的甲醛房,我和我媽都懵了。然後説給點好聞的 oil 去掉味道,我説你認真的?然後帶我看了一個我預訂房型以下的房間問我行不行,直接就笑了… 無語的發脾氣據理力爭後説 free upgrade to villa… 真的是很破很破的 villa,不管是硬件軟件設施和衞生都很垃圾,會睡不好。噁心的插曲直接毀了我度假第一天的心情,奉勸看到我評論的大家三思,花這個錢不如去別的酒店🥲 搬走後心情好多了…聽人勸吃飽飯,thats all ❤️
住宿方回覆: Dear Value Guest,We sincerely apologize that your initial experience did not meet your expectations. We strive to offer high standards of comfort, cleanliness, and service, and it seems we fell short during your stay. We understand how disappointing it must have been to encounter an unpleasant odor in your room, and we regret that it affected your first day with us.We genuinely value your comments, and we will review your concerns with our team to ensure this doesn’t happen in the future. We hope that despite the challenges, you were able to enjoy the rest of your time in Ubud, and we hope to have the opportunity to welcome you back under better circumstances.With kind regards,Wayan MaraResort Manager