住宿方回覆: Hi Kyle, We’re sorry to hear that your stay didn’t meet your expectations. Thank you for your feedback regarding the room size, soundproofing, and mini bar charges. We take your concerns seriously and will work to improve the guest experience. We appreciate you sharing your thoughts!Cheers, Joel BartlettGeneral Manager
住宿方回覆: Hi Huifeideputaoya, Thanks for your detailed review! We're glad you enjoyed our excellent sanitation service, high security, and superb breakfast. The rooftop bar with its great views and cool breeze sounds perfect. Our prime location near Kuta Beach and Beach Walk mall is definitely a plus. Hope to see you again soon! Cheers,Joel BartlettGeneral Manager
住宿方回覆: Hi There, Thank you for your detailed feedback! We're pleased to hear you enjoyed our breakfast options and extensive facilities. Our prime beachfront location and proximity to shopping and dining are indeed some of our highlights. We appreciate your comments on the environment and the pricing of our surfing lessons; we'll take these into consideration. We hope to welcome you back for another enjoyable stay!Cheers,Joel BartlettGeneral Manager
住宿方回覆: Hi Blueleafle, Thanks for your feedback. We're glad you found our front desk staff enthusiastic, but we're sorry for the confusion with the breakfast package. We'll work on improving our communication. Hope to make your next stay better. Cheers,Joel BartlettGeneral Manager
住宿方回覆: Hi There, Love to hear that you had a great stay. We have fun doing what we do, so it always makes our day when we read that you felt that throughout your stay.I look forward to welcoming you back in Mamaka! Cheers,Joel BartlettGeneral Manager
住宿方回覆: Hi There, We’re glad you enjoyed the facilities and the beautiful sea view from the rooftop. It’s great to hear that our convenience store and local food options were convenient for you. We’ll look into enhancing our service to make your next visit even better. Hope to see you again soon!Cheers, Joel BartlettGeneral Manager