海洋陽台套房 SPA 奢華飯店(Ocean Terrace Suite and Spa Luxury)

Le personnel était très sympathique. Le ptit dej était très bon. Les chambres sont belles et confortables. La salle de bain est grande. La vue sur la mer est magnifique Les 2 piscines N'a pas aimé · Manque de pression au niveau de la douche. La terrasse du bas avec la piscine à besoin d'un petit rafraîchissement.

Rooms were nice however our shower and toilet stopped running water on our last day but the staff were very apologetic. The staff were very helpful. The breakfasts were good and it was nice to have the two pools, the pool underneath the restaurant was a lot nicer. If your staying here be sure to visit the chill which is a walk away and the cactus beach club both were amazing

我們計劃在珀尼達島停留兩天，從網路上的圖片來看，海洋露臺是一個在令人驚嘆的珀尼達島放鬆身心的好地方。然而，事情從一開始就非常糟糕。為什麼？如果您想與飯店取得聯繫，請注意，這是一項艱鉅的任務，會考驗您的神經。他們完全忽略透過預訂發送的訊息，在網路上找不到電子郵件地址，也幾乎不接電話。經過三天痛苦的追尋他們的答案後，我們終於成功預訂了從港口到酒店的接送服務。到達港口後，其他飯店的司機都在那裡舉著寫著名字的招牌等待客人，但沒有人在等我們。我們聯繫了酒店，他們告訴我們司機正在路上，幾分鐘後就會到達。錯誤的。 30分鐘後，我們仍在那裡等待，我們決定搭乘計程車。讓你感受一下這個服務有多糟糕，從酒店到港口只需要10分鐘的車程，所以從我們聯繫他們開始，來回三趟的時間就足夠了。最後我們到達了酒店，你會期望工作人員為所發生的事情道歉。一點也不。他們似乎對我們合理的投訴感到惱火，並充分對待我們。來到酒店，建築物和平房總體看起來不錯，儘管相當過時，而且肯定不像酒店名稱所暗示的那樣“豪華”。需要進行一些翻新工作，但總的來說，您可以接受並欣賞巴厘島海的美景。問題再次出現在服務上，因為房間的地板很髒，電視無法使用，而且沒有足夠的熱水供兩個人使用。至於早餐，我們早上8:00開始遊覽，工作人員告訴我們必須在前一天晚上下訂單。我們只被允許選擇一份熱飲和一盤。當然，這不是我們在一些評論中看到的豐盛自助餐，而是相當簡陋的早餐。總的來說，這絕對不是一家四星級豪華酒店。酒店位置很好，看起來相當漂亮和舒適，但肯定需要一些翻新工程。工作人員和服務非常令人失望，因此我們建議您尋找其他地方來充分享受這個美麗的島嶼。

Lovely place; great location; amazing staff! Good value - a little dated or worn out in places, but that can be forgiven for the beautiful pool, garden and views. The room is spacious and has plenty of storage, and the bed is super comfy. The staff are lovely and super helpful - arranged us drivers with no troubles to get us to and from our dive shop each day. Also arranged a lovely half day tour for us on the West Side. Learnt a lot of local knowledge this way. Restaurant is good value, definitely recommend Joy Bowl for breakfast, and the mojitos are great for a sunny day! And make sure you get up for sunrise - it is perfectly outside and 100% worth it!

It is a nice setting above the ocean with spacious clean bungalow. 2 pools over the ocean looking at the volcano . The staff is great and will get you everything you need : scooter, taxis, manta ray tour etc… the first bungalow is your feet in the pool which is great but just above the road which is noisy until 9pm .

We always stay here everytime we go to Nusa Penida. The people are so nice and it made us feel like home. Breakfast is nice, the fruit was always fresh! The only thing is the WIFI is not strong enough. If you someone who travel and work from your computer, you’d struggle. But otherwise a great stay!

Staff: Very helpful and friendly staff! Since I myself did not want to go with scooter or car on Nusa Penida, the staff has always organized me a reliable driver / tours even at short notice. The staff was approachable at all times and responded to all inquiries and small requests (e.g. more water bottles, more toilet paper, etc.). Accommodation: My cute bungalow had absolutely everything I needed and the location was very quiet, so far I slept best here. Facilities: The accommodation had everything I needed: - Air conditioning, - TV (I did not use), - desk, - sitting area, - refrigerator, - kettle, cups + tea bags/nescafé/sugar. - Hair dryer and even a new toothbrush + toothpaste, - cosmetic wipes, soap, shampoo etc. - mosquito curtain around the bed (but I didn't need it here) - new slippers The bathroom is super nice and the bathroom facilities in my bungalow (Malibu Beach Room 3) looked very new and clean. Location: The accommodation is on the beach, you can walk to the beach, however, I went to other beaches for swimming, etc.. 3 minutes walk away is a nice restaurant/café with super nice ambiance. Here I was every evening eat. S Breakfast: You could order food/drinks from a menu. I always ordered a Joy Bowl, which was very large and delicious. In addition, I always ordered a large coffee. The staff was also super nice to pack and give me breakfast for my trips in the morning. Icg liked to take my pancake from breakfast to the beach and the staff even baked me new pancakes on their own. Cleanliness/Hygiene: Super clean. Every day the room was cleaned and used up items (soap, cosmetic pieces, etc) were replenished. Wi-Fi: They have a new Wi-Fi which worked well for me (only messaged, made WhatsApp calls to Germany). Conclusion: I will definitely come back next year!