佛羅倫斯有陽台的飯店

房間非常美，酒店內有停車場，開車到佛羅倫薩很方便，推薦自駕去佛羅倫薩住這裏

訂的三人間，酒店給我的是可以看到街景的房間，我們很滿意，酒店對面就是佛羅倫薩很有名的店SMN，洗護用品是當地品牌非常好用，我甚至還專門去到了這個品牌的店，學院美術館附近結果沒有大支裝的洗髮水。早餐好吃，工作人員也很禮貌，天氣有點冷的原因吧，沒有人在室外吃早餐。酒店還有電熱水壺，這簡直超出想象。確實是個小而精緻的酒店。離火車站和景點都是走路可達的距離，一切都非常滿意！贊！

Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible. Check-in & First Impressions The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect. One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues. Room & Comfort I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning. The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily. One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets. Breakfast Experience The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right. The Villa’s Atmosphere & Location The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city. One Minor Issue The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable. Final Thoughts Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive. Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!

優點：我們入住時，有人幫我們搬行李到房間，第一晚還免費送了一瓶酒和兩小瓶水。 位置靠近 S.M. Novella 車站和公車站非常完美。 早餐是四星級標準，而且我在 3 家不同的酒店吃過的食物味道都差不多，所以沒什麼好抱怨的。 缺點：淋浴水壓真的很小，房間裡的加熱器不工作，第一晚的體驗結束後，第二天早上我們問前台是否可以幫我們檢查一下，但結果發現淋浴水壓真的很小，如果測量值從最低 1 到最高 5，那麼水壓肯定是 1。所以我們不確定他們是否派人來檢查，但有一點可以肯定，在那之後他們再也沒有更新過，加熱器開關仍然和我投訴之前一樣。真的很冷。 有一天晚上大約 7 點到 8 點，因為酒店實際上位於一條小巷裡，而且有點暗，所以有一個人可疑地跟著我們，我們幾乎是跑回酒店，當我們跑的時候，他也加快了速度，所以最好不要獨自走回酒店，這真的很可怕。 總體而言，位置和早餐都很好。我認為服務有待改進。

離火車站很近 電梯小的像快捷酒店 整個酒店感覺也很像快捷酒店 陽台房就是看酒店內部的景色 😂😂 晚上還有bar那個聲音震天響 真的很吵 基本上沒有下一次了😔

非常棒的住宿體驗！開車10分鐘就能到佛羅倫斯市中心的停車場。孩子們很喜歡這裡，他們已經厭倦了飯店，而這間小屋非常漂亮，周圍有很多家庭，還有露營車、遊樂場、商店、游泳池和洗衣房。 小屋超乾淨，一塵不染，可能是全新的。工作人員非常高效，井井有條。我們預訂的是高級房型，但對一個家庭來說，房間本身就不算大。床單和毛巾乾淨無塵，所有被子都密封在袋子裡，看起來像是乾洗過的，非常新鮮。餐具、炊具和刀叉一應俱全。兩間房間都有空調、蚊帳，水壓和熱水供應都很充足。 工作人員非常友善周到。我們晚上很晚才辦理入住，這對我們來說是個加分項，因為我們早上看到辦理入住的隊伍很長。 祝福這家民宿和團隊一切順利！

酒店環境很典雅寧靜，衛生也很好，地點亦非常之方便 2位接侍員Gabriele 跟 Armando 都非常之熱心有禮，在我這個發生了意外身受重傷需要在酒店休息等侍保險團隊幫我安排事而的時候，我大多時間都在酒店，無論是在酒店的需要或是在那邊有超市有藥房，到check out 需要call 車，以致我放在巴黎酒店的行李箱該如何處理方式，他們2個都一一提供方法為我解決了，這其實可以說是他們份外的事了，我對他們感覺就是他們把客人都當成是朋友一樣，非常之熱誠，比起我在巴黎的體驗好太多了 雖然我這次因為發生了意外取消了餘下行程，但我會在我康復之後我會再次回到佛羅倫斯去完成我跟媽媽未完的旅程，我必然會再次選擇這家有著出色接侍員的酒店

優秀的位置、優秀的位置、服務和服務,包括早晨的接待員,他能說西班牙語。他的友和注意力:有游泳池,雖然小,但卻能在夏天,而且他熱情,這也是值得考慮的重要問題。我還讀過他們沒有提示沒有電,而且像我們一樣,很多案件都把你送到二樓,但他們也會把你的包放下。 毫無疑問,我下次去佛羅倫薩的旅館會重複的。

這是佛羅倫薩一家非常令人滿意的酒店！房間很乾淨，床上用品氣味很好。床真的很舒服，我睡得很好。早餐的水果也很美味。浴室雖然有點小，但大多數歐洲國家都是這樣的。佛羅倫薩是一個小城市，所以我們從酒店步行到市中心。距離火車站也只有幾步之遙！

最美麗、安靜寧靜的地方,自助早餐很棒,景色令人歎爲觀止,工作人員走過去,謝謝Andrea,其他客人友好,每個人都很開心。喜歡它想回來更長的住宿。游泳池也不錯