古晉省鄰近Dataran Perayaan Petrajaya的飯店

酒店還蠻新的。就在古晉機場對面。有接送服務、但要和酒店聯繫安排。酒店服務員服務態度都很好。但沒會説中文的。得用英語或當地語言溝通。房間大、寬敞。整體不錯。就是可惜剛入住的時候出現點小插曲、酒店找不到我的預訂。好彩攜程馬上幫我處理

地理位置一流，附近美食餐館好幾家，即便是適逢華人春節，徒步不遠就有AEON，裏面的超市和美食廣場也可以解決華人店鋪過年休息的問題，房間潔具不錯，早餐服務時間長，大堂春節氣氛濃郁，一派喜洋洋！

酒店很不錯，很大很舒服，就是那個服務不敢令人恭維，1.早上到了準備進酒店，櫃枱説你的房間還沒給錢？鬱悶了，我早就在網上給了，2.要個廁紙，兩個小時都還沒送來，我就下樓和她們説理去，3.又是隔天要廁紙，我就直接站在樓下櫃枱等，結果居然送去我的房間，然後把我卦在門口，不用打掃房間的牌子，翻了過來，直接進我房間放了廁紙，我都説不用打掃，不要進我房間了，因為我接了一個星期的，我的東西到處亂放，包括證件，錢，東放西放的，有點鬱悶這家酒店服務，其他都很好，打掃衞生的阿姨們，很喜歡在房間門口大聲叫和説話，一般她們都兩三人～

許多設施和房間需要升級。很多房間設施都比較老舊，需要維護一下，讓看起來更整潔、更舒適。早餐很好吃。只要確保餐廳的戶外休息區沒有床味即可。工作人員的服務非常好。

The good: The concierge could print your boarding pass for you upon request Bidets in the washroom Nice view and able to keep the windows open for smoking room even if u don't smoke cause the wind in kuching is really nicer than the aircond The bad: The stay has not been as pleasant as the advertisements have described. Despite the plus point on having bidets in the room's washroom and enable guests to email their boarding pass to the concierge to be printed, there are a lot of room for improvements especially on housekeeping! Do your management and service team has anything against the local? It's so substandard! Breakfast is bad although u have omelette and sunny side ups prepared on the spot. Just walk out nearby to eat. Towels were yellowing and needs bleaching. Please do not leave the towels on the desks next time. Leaving on the bed was still fine! During my first stay in December 2022, my husband needs to tell the reception counter 3 TIMES to provide another set of toiletries from the moment we checked in (verbally over the phone) to the moment we return to the hotel at night (physically twice). During my second stay in Feb 2023, i understand there is a huge corporate check in but that doesn't give you the chance to discriminate local check in and give us a room where its slap in between the lifts which is noisy. I specifically wrote I wanted the room I stayed in December. If I can't at least tell me so and negotiate with me but no one acknowledge this point. Instead you send me into a room with a broken fridge, the aircond timer kept auto off itself then the room's wall is really thin that I could hear next door or even the background music at the lift lobby. One of the downlight wasn't even functioning and the room was dim. Another downlight needs to take time to warm up by flickering for a long while before it works. The wardrobe light wasn't even functioning either! I had to tell the reception that I want a change of room 3 TIMES! First night I already indicate my intention so why isn't your receptionist telling me that it will be done instead I was told about the large corporate check in. Fine, you told me Friday morning to go down myself to the counter to request and on Thursday night I already call the second time. Why isn't the receptionist arranging this?! Instead i need to tell him to give me a call next morning to tell me if it's possible to change at 8-9am? Why aren't your staffs not proactive at all?! This is not the worse! What's worse is on Friday morning 8-9am I once again do not have any news at all from your Recep! I had to walk down physically to the reception to ask on the same freaking question! Do you really love to listen to your guests harping on the same freaking question every single time?! Only then did I get a confirmation on the change of room BUT again, if I don't ask what time, when is the Recep going to tell me? NO! Fine you tell me at noon then I again had to call your Recep and ask what ti

位置最好,靠近河岸和中心。步行5分鐘內到達頂級美食中心。房間有您能要求的一切,我們對於早餐的選擇感到驚訝,但是每一件熱菜都是純冷的,這真的是恥辱。工作人員真的非常樂於助人,屋頂游泳池也很好,但週末無法使用,因爲那裏充滿了孩子和家庭。出於這些原因,我們選擇“平均”評級,也因爲WiFi有限或不存在。

The hotel is very clean which I appreciate. The bed is also comfortable. However, I can see some black stains on the bed sheets, hidden from view. The room is a triple room, marketed as one queen size bed and 1 single bed. However, the ”queen size” bed is more of a double bed instead of queen size. In addition, I can see the ceiling, especially around aircon ducts inside and outside hotel room, is starting to mold badly. Management should do something about this. Breakfast is very poor with similar offering on a daily basis. Mostly carbs without much real protein or vegetables. Response to service request was also slow. After checking in, I called housekeeping to complain about the safety box. After 30 mins, I called again and the person who answered seems clueless. Only after another 60 mins did I receive their response. I think waiting 90 mins is unacceptable!

古晉新酒店,最新添加。美麗的建築建築,喜來登的存在讓古晉城市在晚上看起來令人驚歎。我在酒店參加週末團隊場外會議。我從西馬來西亞的同事那裏得到的所有反饋 - 工作人員熱情友好。食物很好,只有反饋 - 機器提供的咖啡太冷了,可能是由於冷空調的緣故。希望這家酒店能進一步改善他們的服務,並保持在最重要的事情!

我和媽媽來找瑞亞,跟他們住了3晚,定了標準雙人間,早上過來10.30想進我的房間,他們允許我!!非常感謝,因爲長途旅行後需要,從蘇拉巴亞飛到龐蒂亞克,乘公交車到庫慶。房間很大,很好,那裏沒有窗戶。洗手池在浴室外面,但看起來很乾淨,還可以。洗澡間很大,乾淨。手機連不上酒店的wifi,我想是因爲我的房間離路由器比較遠。他們有穩定的熱水。我入住期間電梯兩次維護。但是由於大樓只有兩層,所以還算可以。酒店過去有餐廳,但在我住那裏的時候他們關閉了。我在網上預訂了酒店。所以會便宜一些。古晉水岸步行20分鐘。所以是,酒店在市中心!如果有興趣一些啤酒和夜生活,酒店有兩間啤酒屋,7-11和當地商家回來。

i has make the reservation via Agoda with some request such as high floor, twin bed, non-smoking room. before my travel date, i'm unable to get reply from hotel after I message via agoda and drop email to hotel. I asked front desk during my check-in time, front desk said that not manage by front desk and he cannot do anything. and i got the room with queen bed which i request to get twin bed. Front desk said unable to do any arrangement for us. end up, some one look like front office manager show and help to arrange for twin bed room for us. for room key, it been disactivated for 2nd day stay. i have to go front desk ask for new card to enter my room