O飯店(O Hotel)

Facilities, and Amenities need an upgrade. Service is good. Staff was very accommodating. Location is good.

1. My dirty plates and silverware sat in front of me for hours. 2. They did not ask if my food and drink was okay. 3. They never came back to offer more water, or dessert. 4. They never brought my bill

Stayed here July 10/23. Prior to booking, I checked accessibility as my mom has limited mobility and requires a walker. Upon arrival, elevator was not in service and had not been for a while. This info should’ve been changed on the site. They did change our room from 3rd floor to 2nd, which still posed difficulty for my mom, but I did appreciate it. The rooms are old, bathroom has mold, A/C was noisy, and Wi-Fi was nonexistent (apparently, that was down as well), dirty floors, some garbage left by previous occupants, curtains were filthy, windows were smeared, walls are dirty & thin. I don’t expect much, just a clean simple room. The price was above average for this city. Although the staff was good, I would not recommend staying here if any of the above is a concern for you when staying in a hotel.

Bathroom dirty and stinky.too many questions by the housekeeper.they gave us a hard time before they finally decided to move us into a different room..will never stay at this hotel..avoid this hotel at all costs..

The hotel is in downtown part of the city. Not far from shopping malls and the Ceres Bus Terminal. The restaurant’s food was good. Staff are excellent. Room is okay, nothing posh but it’s clean. It’s right for the price we paid per night.

We recently stayed 2 nights at the O Hotel in Bacolod. We really enjoyed our stay. The room was clean, the breakfast was great and the service was top notch!!! The hotel was under going renovation but it didn’t bother us at all. If the staff had not informed us, we wouldn’t have known it. We will absolutely stay here the next time we’re in Bacolod.

I stayed for 2 days and 1 night with this awsome hotel. The staff was very accommodating, and also their hotel amenities was very good. Highly recommend for bussines traveller. Lastly I really enjoy also their food at the Master's Resto Keep it up!! God bless you all.

We needed a room in a hurry. With no reservations we went to the hotel and friendly employees helped us and we were able to get a room. The rooms are clean and comfortable and the on premises restaurant is great the food was delicious and the staff was very friendly.