艾爾A77公路/賽馬場普瑞米爾飯店

I stayed at this hotel on Thursday 11th Sept with our car club. On arrival we were greeted at the reception by Kayla. She welcomed us and booked us in and explained the arrangements for our evening meal and breakfast. Having popped my gear to my room I returned to the reception area where the bar is located and found that Kayla also served drinks, multitasking! Having had my beer I then moved on to the restaurant with the group for our evening meal only to find that not only did Kayla work the reception and the bar but also served the evening meals! I stay at a lot of hotels and it's the staff that make the difference and Kayla deserves as a minimum a bonus if not a pay rise as she seemed to do everything except cook the food, well done.

Okay so this is a Premier Inn end of the day and the standard of the accomodation is as you would expect but if your planning to eat food make sure you prepare ahead. After working for 15 hours and coming back here mid evening the kitchen refused to feed us, the ladies are really nice and were trying but the kitchen refuse to feed. Worst PI I’ve stayed in as this is totally unacceptable. Written whilst hungry…..thanks for nothing!!!

Staff are so friendly and helpful. Premier Plus room was very nice and great value. Food meal deal was great value. Quality of food was good. Location of hotel is on outskirts of Ayr, basically surrounded by Arnold Clark dealerships. Not a problem though

Horrendous noise from within the hotel in the early hours on both the nights we stayed with no attempt to address it made by the hotel, not even an apology for us losing hours of sleep.

Woke up with 5 bites on my leg after sleeping in room 106.Hugely disappointing that despite making contact, Premier Inn have not made any contact whatsoever with me. Poor show.

Premier inn excellent but a total Karen working there turned us away at 7pm.for being slightly late restaurant 1/4 full terrible attitude