旺加雷貝拉維斯特汽車旅館(Bella Vista Motel Whangarei)

The Bella Vista in Whangarei is our preferred option when visiting and up until now we have not been disappointed. On this visit - May 2023 - we were very disappointed. The unit was spotlessly clean, as usual. But, and here was the issue for us, we learned that there would be no cleaning of the unit during our stay and there would be no clean towels. So from the time we arrived on Friday until we left on Sunday we had no-one cleaning. Now you would think that we could ask at the office for clean towels but that was closed for most of Saturday. No one on site was very poor we thought. This motel is 4* plus so we would expect service to match and someone available when required. We expect beds to be made, linen replaced etc. If I had known that this would happen, I would not have stayed, and now after some years of being a returning customer we will not return.

Poor service, made to feel we were not welcome over the holiday time.

The room is extremely clean and tidy , excellent conditions, friendly and helpful staff. Very convenient for Ev charging.Walk distance to town basin and shops .would like to comeback when we visit again.Had wonderful stay ,would recommend to everyone.

First time driving in NZ so wasn’t sure which motels were good. Room was compact, colorfully decorated, everything worked great. Parking was easy, beds were comfortable, had a microwave & sink, coffee-making supplies. Worked perfectly.

We had booked a room for myself and daughter from Sunday the 28th until friday the 2nd of feb Unfortunately due to an error in the booking platform our request for a disabled access unit was not passed on and our room when we arrived was upstairs. The hosts Marilyn and Ray could not have ben more helpful. They displayed a level of professionalism and customer service rarely found in NZ. Within a short period of time they had completely rearranged an accessible unit to meet our needs. Dr Lea Galvin

Lovely place, immaculately clean bathroom with a wonderful shower. Extremely helpful and friendly staff. Comfy beds.

this property was very clean and the room was good. the airconditioning was a little cold and hard to change. also the road noise was a little noisy. i did think it was a little expensive but am not very up to date on pricing.

Staff was personable. If you need a quick in snd out, not a bad option for the price

Kia ora. Having stay at Bell Vista in Whangarei a number of times when working and studying away form home, it is a nice surprise to find a place that feels comfortable, clean and well presented. I always appreciated the warm and friendly service whenever I have made communication with the management. I recommend Bella Vista as a place to stay in Whangarei.