奧斯汀麗尼飯店

這是多麼可怕的經歷。首先，我預訂了「湖畔」景觀房，可以看到隔壁的建築。其次，我每天需要支付 28 美元的“便利設施費”，外加稅金。當我打電話詢問那些無知的女孩說「這就像槳板運動、滑板車，你知道，每個客人都要為此付費」時，她掛斷了我的電話。 我沒有使用迷你冰箱，他們甚至沒有提供基本的鬆餅或果汁作為早餐，所以設施很差。其裝潢看起來有些時髦，不拘一格，但其實只是一棟老建築。電梯裡有股難聞的氣味，地毯也破舊不堪，我認為他們從來沒有換過它。

房間的空調不穩定，很難找到適當的溫度。 我們的房間就在電梯後面，所以很難入睡，因為我一直聽到電梯不停地響到凌晨 3 點。 浴室也非常暗，甚至在鏡子裡都很難看見自己。

Only stayed 1 night and wish I had more. As an ******* VIP member, I receieved complimentary room upgrade and late check out. The room was spacious and comfortable. Tge pool area was great and you could even order food and drinks right from the pool area. Would highly recommend a stay here.

Everything was gross- the sink was clogged with water the entire stay, there are stains everywhere on the carpet in the room, the shower leaked so bad it was draining into the carpet in the room which makes the room smell like mold. Tried to address these concerns and no one ever came up, wasn’t offered to change rooms. Trashes were never changed during the stay. The roof top bar was unavailable for guest use the entire time I was there. Just gross, stay away and go somewhere else.

We had a great stay and received an upgrade being ******* Gold members. The views oh Austin were awesome. Hotel room was clean and thoroughly enjoyed our stay. It is close to downtown and a nice walking trail that goes along the water.

Loved the Location!!! Room faced the street & It was noisy. Stayed 3 nights, not once the room was done. Did ask for towels & coffee… got those 👍 Quality of bed was poor, needed to put a pillow underneath me in order to feel I wouldn’t roll off. No iron, just a steamer. Prefer an iron. Toilet tank water faulty, needed to adjust it all the tim ( preserve water & noise) Not a choice to connect to your Netflix, Hulu or other accounts. Great mini bar, no price available…. Didn’t want to be charge $30 for a drink . Check in staff friendly & Valet friendly fast & efficient.