奧斯汀凱悅飯店

Smelly room. Old style. No water. Spiderweb. Def not 5 star hotel

When booking this room through ******* I was dooped into thinking the room I was reserving had a balcony. When I arrived at check-in I was extremely dissatisfied to find I was not getting what I “thought” I was getting. Unfortunately I was also unable to upgrade. This room was near the elevator and could hear people come and go and the room got hot through the night. There were other hotels near by that had a balcony and would have chose those if I knew I would be stuck with something I didn’t want.

Very noisy unable to sleep in this location and I was on the 14th floor. They had some kind of event going on with people screaming all night long. Then first thing in the am I was woken up by a protest drum beat for hours. If you like sleeping don’t stay here.

Awfull When we entered the room, we noticed someone was there before us and didn’t flush the toilet from a large #2 and there was urine on the floor and toilet seat.