蓋特威貝斯特韋斯特優質套房飯店

check in was pretty simple and easy. got right into our rooms. as im starting to unpack i fold back the sheets for my son to lay down..the fitted sheets are stained in multiple spots. i work in a hotel, i can tell these sheets have been popped and reused. i went to front desk and requested another room. this room was better, the bed was fresh but everything else was pretty dirty. the counter tops were grimy as if they had never been wiped off. the shelves in the shower were covered in left over soap gel. i dusted the headboards and the picture frames in the room, gross. the night was quiet after i got the room cleaned and settled in. fast forward to the third and final night there, i come out of my room to go get laundry from the dryer and there is a man, about 20-25, j***ing off in the hallway by the balcony on the second floor!!! pants down to his knees. i grabbed my laundry and headed to my room to call front desk. i didn’t see the guy by the balcony, phew. i look up, he’s by the stairway doing the same thing!! i ran in my room and called front desk. he did go looking for him. i’m unsure if they ever found him. this hotel was sketchy. the breakfast was insanely burnt and the pancake consistency was odd and tasteless. the juice had floating stuff in the bottom of the cup. bacon was burnt to a crisp. my 12 year old BOY threw his food away, RARE! i will never stay here again. hotel 1/10 staff 8/10.

I was double charged for 2 rooms and when I asked for a refund for one room I didn’t get my money back