Perfect Parnell Hotel Had one night here with the family and it was just perfect. The hotel was well maintained, clean, user friendly, comfortable, attractive and nice to be in. The room was well appointed and had everything we needed for our stay. We had a separate bedroom with two large beds in it. Very comfortable and fresh. The lounge was a good size. It had a mini sofa, some arm chairs, a round table and a little balcony looking out at the city and harbour. There was a bit of helicopter noise at night due to the proximity of the hospital. The hotel as in a nice location, just a short walk to the Rose Gardens and a set of shops that had a veggie shop, chemist, corner store, sushi shop and a café.
We thoroughly enjoyed our (unexpected) stay here as our original accommodation fell through last minute. From the friendly concierge team who greeted us when we arrived, the lovely staff at the front desk were so helpful and patient when we were stressed about last-minute change of plans. The rooms are tastefully decorated and beds really comfortable. The room is really quiet - you wouldn't know you were in Auckland CBD. We will be back again next time we are visiting Auckland.
A central location and close to shops, restaurants, bars and the cruise terminal. A great variety at breakfast which was included. Front desk was flexible about early check in and we were also able to get a late check out. Stayed for 7 nights, room was tidied 5 times, once they knocked and we opted out. Rooms are small but clean and well appointed. Construction is going on all around the location, cranes fill the sky line. No early start up of equipment so it did not hinder our sleep. Streets are torn up for a new rapid transit, I believe a train will be underground for most of its route, so again construction. Entrance is not easy to find, but is at street level and there is an elevator an escalator and stairs to get to the floor for check in. The entrance is on a hill, Auckland is very hilly, wear practical shoes for walking about, pulling suit cases would not be practical, we saw that and people were struggling.
I'm in LOVE! Cosy, Welcoming, Boutiquey. Went for a night away from my boys felt like I'd had a week at a spa. The staff were attentive and kind without being stiff necked. Room service from the restricted late night menu was DELICIOUS and the in-house breakfast was a perfect selection of light continental or eggs any way. The open fire was warm and inviting being tended by a waiter but i really did feel like I could put a log on it if I had I had itched that urge, My room had views of the city ferry's coming on a gloomy day. I happily watched them from my bed tucked up with my selection of pillows and the soft cotton and wool blanket. I'll be back sooner than later I expect and I'll be asking for the same room. An awesome example of the best of what our city has to offer. Made me proud to be a JAFFA!
訪訪客用戶New concept hotel. Art meets industrial with green credentials. Central garden restaurant and bar is lovely with food and service is excellent. Rooms are small but carefully designed. A few teething troubles as had just opened when we stayed but these will be sorted by a clearly committed team. Gym, spa and small lounges and meeting rooms give a great vibe. Would definitely stay again.
To be fair the motel was flooded a year ago and was closed for an entire year, they are doing it up. Good points: comfy beds, good staff, free airport transfer bus, well priced happy hour. Not so good points: broken fixtures in the bathroom, could be cleaner, ( carpets need a clean), kitchenette rudimentary at best, door to room not particularly secure. Staff were very pleasant and I think once the renovations are complete it will be a reasonable place to stay. Bar, restaurant and front desk area are all nicely done.
This property has much to offer but let's themselves down on the smaller details. Rooms were huge and well appointed, quiet, great off street parking and extremely comfortable. However many items were not overly clean, outdoor area littered, window sills, oven, microwave, fridge and crockery/cutlery needed attention. Before daring to eat off crockery or drink from glasses (that were filthy) we had to clean, they were unhygienic. Oven had leftovers on the base, microwave had splatter from previous guests and fridge was not clean. Given COVID I would have expected a much higher level of cleaning however they have obviously relied on previous guests to clean sufficiently, this was not the case. However when we addressed with cleaning staff they were lovely and accommodating and cleaned window sills. We arrived at 1700hrs we had anticipated an earlier arrival but due to flight delays we were a few hours later (reception open until 1900hrs so we were not concerned) however was closed. We called the number on the door and were given a lockbox number, keys retrieved to room but they had not been allocated and we could not access. Thankfully another couple had already called reception and they were en-route so this problem was solved quickly. Also staff advised that we had been inadvertently charged twice and refund was in process however 7 days later no refund for over-charge has been processed. This is a great property, cleaning ladies were lovely but Management just need to get the basics right. Reception should be available as stated, rooms and amenities should be cleaned and outdoor areas need attention. I would stay here again and I can recommend but please Management address the issues we have raised. This will elevate your property rating considerably with little effort. I would have liked to address these issues directly with Management however as we were busy and office often closed, we did not have the opportunity to address directly when we were in residence.