奧克蘭有浴缸的飯店

We thoroughly enjoyed our (unexpected) stay here as our original accommodation fell through last minute. From the friendly concierge team who greeted us when we arrived, the lovely staff at the front desk were so helpful and patient when we were stressed about last-minute change of plans. The rooms are tastefully decorated and beds really comfortable. The room is really quiet - you wouldn't know you were in Auckland CBD. We will be back again next time we are visiting Auckland.

On March 13 to March 15, I stayed at the Intercontinental Auckland. My first night at that hotel was probably the worst of any hotel stay in my life. We arrived at 930AM from international flight from the US. The hotel did not have a room ready, which was understandable. There actually were rooms ready, but the front desk did not want to assign an upgrade. The bell hop held our bags and was to place our bags into the assigned room. We come back at 515PM, get the room keys. We go to the room and we cannot enter the room because the security flapper was closed. We go back to the front desk. The assistant manager goes up with us to the room. Of course, he cannot open the door. We are told to go to dinner, and the hotel would cover half of dinner. At 630PM, we are given another room, and told that dinner would all be comped. We wait in the new room for 4 more hours. Just after 1020PM, a bellhop brought us our bags. We waited 5 hours for our bags. We were tired after a 16-hour flight. We needed our meds and our CPAP machine. During this period there were numerous conversations of we’re doing the best we can. Hogwash! I spoke to the assistant manager at our room’s door at approximately 730PM. I told him he needed to drill the locks on the interconnecting doors. Because you see, our room was identical to the previous room. We only reserved one room. The assigned rooms had interconnecting doors. We suspect that the person who put our bags into the first room, exited from the other room after closing the shared doors. That person never checked our room’s security flapper. Comping our dinner, did nothing for the situation. The hotel should have put us in the nicest suite available. As that would have been the best service recovery! I know they were available, because I checked the IHG app. Instead, we get verbal apologies that never addressed our needs!!! Hello, we could have had a medical emergency, and this hotel plays with keys? There was no formal apology from the general manager, who never seemed to get involved. The comedy of errors and lack of empathy was astounding. At one point, I felt that the hotel was insinuating that somehow, we did this! Like really, how is that possible? The actual hotel is very nice. The room was very clean and the bed comfortable. The location cannot be beat if one is leaving on a cruise from Auckland. BUT, we would never stay at this hotel again! The actual operation of the hotel is very poor for a 5-star property. There is no good reason for what happened to us. I left after our 2 night stay, furious, aggravated and disappointed!!!

到達奧克蘭的第一家酒店，非常滿意的，也是朋友推薦的。前台接待熱情周到，房間該有的設施也很乾凈整潔，有大浴缸，距離天空塔也很近，位置很好。

設施：燒水壺有。衞浴獨立，但是衞浴玻璃門沒有把手，讓我的手被玻璃門夾了一下。衞浴沒有排風扇… 環境：房間挺寬敞，而且落地大玻璃窗，一覽奧克蘭城景。就是這枕頭為什麼那麼高，對我來説很不舒服。 服務：酒店早餐非常棒，拿鐵咖啡是現磨的，奇異果甜，還有試喝他們的新飲料，太完美了 另外38樓有酒吧，看城景宛如在廣州四季酒店的酒吧看小蠻腰

如此乾淨,舒適,可愛,充滿綠色,有花園和小噴泉。物有所值,驚喜!感覺像一個不錯的鄉村住宿,但牀上用品,枕頭和服務都很好。

Perfect Parnell Hotel Had one night here with the family and it was just perfect. The hotel was well maintained, clean, user friendly, comfortable, attractive and nice to be in. The room was well appointed and had everything we needed for our stay. We had a separate bedroom with two large beds in it. Very comfortable and fresh. The lounge was a good size. It had a mini sofa, some arm chairs, a round table and a little balcony looking out at the city and harbour. There was a bit of helicopter noise at night due to the proximity of the hospital. The hotel as in a nice location, just a short walk to the Rose Gardens and a set of shops that had a veggie shop, chemist, corner store, sushi shop and a café.

這次在初級套房住了3晚。發現酒店的洗漱用品是愛馬仕的了，跟上次住的水景房不同。就是套房的窗戶太多，遮陽簾都要一扇扇去拉起或者放下，實在太費事。酒店服務人員非常熱情，樂於幫助。某天早餐還選擇了酒店旁的咖啡廳，簡單幹凈快速。

如果您想前往許多餐廳，酒吧，公共汽車和輪渡碼頭，M Social絕對是完美的選擇。我們正處在一個5晚的住宿中，很喜歡步行幾分鐘之內可以有很多選擇！ 我們的房間是9樓的Social View King。它比圖片所預期的要小，衹有很少的存儲空間，但這是唯一的缺點（嗯，除了房間裏的小咖啡杯子之外-機器將其填充到頂部，所以您需要小口喝幾口才可以加牛奶-哦，恐怖！哈哈！）。浴室很好，床很舒服。大街上有很多建築，所以如果您想睡得晚，可能會感到不安，但是到了晚上，它非常安靜，沒問題，我們還沒有聽到鄰居或大廳的聲音。 但是關於酒店的最好的部分是人-非常友好。禮賓服務人員很棒，麪帶微笑向我們打招呼，詢問我們今天過得如何，渴望提供幫助。 我們一定會推薦/再次住在這裏！

當時選擇了有city view的房間，因此被安排在了出了電梯口的第一間。電梯口出入的聲音以及外麪走廊人說話的聲音非常清晰，很吵。其次，由於房間地理位置是麪朝在2條街的交叉口，加上晚上酒吧high翻天的熱鬧，在房間裏聽的一清二楚。有很大部份原因應該是酒店的窗戶玻璃用的是極差的，其次是整體隔音也做的極差。因此，那一晚整整到了凌晨5點多才強行入睡，整個人疲憊不堪，心臟跳動跟外麪的音樂一起。第二天醒來后，非常非常憤怒，給前台打電話要求更換安靜的房間。酒店的前台服務態度很好，表示很理解，也快速更換了更高樓層的，靠安靜街道的房間。但是房間就沒有任何景色可言，窗戶外望出去就是齊刷刷的破樓。其次，走道上的聲音還是聽得一清二楚。 還好衹是住2個晚上，真的每次一想起來這個入住體驗，真的太奔潰。

我們住了一個晚上作為短暫的中轉停留，並且，我們很高興來到這裏住宿！我們在這吃了晚餐，早餐和午餐，因為這裏的服務是非常周到又友好，食物很健康，很不錯。和兩個年幼的孩子一起旅行，我們感謝他們在大廳角落裡的設置的一個小童樂園（有玩具）。這家酒店似乎已經為一個疲憊的旅行家庭考慮了一切。做得好！我們將離開這裏開始行程，未來這行程中將包括這家酒店。