亞特蘭大四季飯店

Will visit again! Nice hotel

The staff earned a perfect rating of 10/10 for their prompt responses to our needs, including adjustments to the air conditioning and room services. They were very accommodating. The manager, Natalie, was especially impressive—she was personable, flexible, and understanding. I would gladly return to the Four Seasons in Atlanta and to other locations as well.

5 star pricing for 3 star hotel We stayed at this hotel for my husband's birthday. Having experienced multiple 4 and 5-star hotels, I expected top-notch service for a expensive room. I made a last-minute reservation and requested a birthday surprise. Initially, I was offered a mini cake and prosecco, which I confirmed. The concierge mentioned they needed more time for room decorations, but I agreed to any small gesture. I also requested a charcuterie board and chocolate strawberries, which they said could be arranged through in-room dining. We checked in late, around 8-9 pm. Before arrival, I was offered an upgrade to a private terrace room for several hundred more, which I accepted. Upon arrival, there were only a few balloons and none of the items I ordered. Guest services promised to investigate but never called back. The highlight was bartender Nick at the hotel bar. The room wasn't special for the price; the bed was comfortable, but the terrace wasn't private, as it was connected to a large patio. At checkout, I was charged for all requested items, but the front desk removed the charges and comped our bar drinks. Overall, the service didn't meet 5-star standards. We enjoyed ourselves, but if you're seeking something special, you might be disappointed. It was overpriced and a letdown.

Always In Atlanta Perfect place to stay in ATL. Beautiful park within walking distance. Great restaurants. Staff is very welcoming

Only concern is the hotel incorrectly placed two temporary hold on my credit card for incidentals. I called the hotel and they issue was resolved.