天堂村飯店(Paradise Village)

We stayed in one of the cabins and it was quite nice and quiet. Very close to the entrance of the park. Private and you have your own parking space. Wifi was extremely good in the cabin. Heated floors in the bathroom were a very nice touch. The bed was comfy and the room was clean. Only note i’d make is that lighting is a little limited in the room, an extra lamp would have helped. As a side note… not an exact tie to the room but they do advertise a restaurant onsite. When we arrived there was an open sign on the breakfast/bakery location but it wasn’t actually open at all during our stay. We took a look at the restaurant menu but the prices were just insane for potatoes and carbs. Not what you see online. This is no reflection of the room but something to keep in mind if you like the idea of food onsite - we did but never ended up eating there due to the price tag.

There is no customer service. We cannot access the TV channels or apps and there is no one to assist with the problem. The woman at reception called the manager and they would not help, telling us to go to the link in our email. They did not send an email !!! Very disappointing.

This was the perfect property and a great private cabin while visiting Mount Rainier. I actually booked a smaller cabin that did not have its own bathroom, and called and told the manager we made a mistake and would like to book a room w/ bathroom which was the same price. He instantly put us in a bigger cabin that cost much more that had its own bathroom and no charge for the upgrade ! Stellar service ! I would definitely recommend staying at this hotel ! They wanted me happy, and they succeeded !

Our trip was amazing. The outside of the building left a lot to be desired. We were a bit concerned when we first pulled in. Once we got to the room however it was amazing! We had a King bed cabin and it was completely renovated. The most beautiful bathroom! The bed was unbelievably comfortable. I was very clean and staged perfectly. We will definitely be back to this hidden treasure.

Restaurant was a joke. We phoned ahead at 6.30 asking if reservations for dinner were required. We were told to come down before 8.20. When we get to the restaurant at 7.20 there is a sign up saying no more orders. We spoke to the survey waitress who reluctantly seated us, stating that we would have to wait 1 and 1/2 hours for food. The restaurant was half full. Our food came within 30mins, we both had the rib-eye stake and can confirm that this was the worst, toughest steak we have even had. Dreadful!

The room was very nice but a lot smaller than we were led to believe. It did not have a tub as pictures showed. It’s possible we were confused about what they had to offer in some areas as that was vague on site, First impression was not good because the front of it looked Very cluttered and disorganized. Overall the experience was good.

The location is so idyllic! The grounds and buildings are very cute. The beds were clean and comfortable, and it was great having a microwave and fridge. There were some things that were falling apart in the room and the bathroom was clean, but had a mildew/mold scent. Also, they seem to be understaffed -- there was one lady who helped us with check-in, was waitressing at the (delicious!) restaurant, and was working in the cafe in the morning. She was sweet, but waiting times were long and she obviously needed an extra hand.

It was an amazing place! They're so nice and we went there during Thanksgiving week. There was only one place open during the holiday around Mt Rainer. Their restaurant and hot tub and sauna were also amazing.