It’s a mixed bag. The good: The hotel grounds are outstanding, with vast walking areas and well-maintained gardens. The A/C in the room was super quiet, and small gestures like a puzzle for the kid upon arrival were sweet. The babysitting and spa services were excellent, though the massage bed was a bit cramped for the face. The pool was perfectly heated and never too crowded. The staff was generally welcoming and kind. The bad: The food was mediocre in both selection and execution. We dined at The Barn for dinner, The Drawing Room for lunch and dinner, and had breakfast at Woven (which was unfortunately closed for dinner). Service at the restaurants was mostly poor; we experienced long waits before and during meals, had to repeat orders, and some dishes didn’t arrive as described. Additionally, the music at The Drawing Room cut out for 10-15 minute intervals, which was awkward. The live female pianist and singer was out of tune, in contrast to an excellent male pianist the following night. The shower door was hard to operate, and the makeup mirror was unstable. Our outdoor area wasn’t cleaned for two days after we used it the first day. The ugly: The prices. An espresso cost 6.5 GBP, and a burger was 28 GBP. This might have been more palatable if the food quality had been higher. The kids’ club also charged an extra 15 GBP per visit, which was surprising given the average maintenance of the property (some areas were dirty, and toys and equipment were broken). I’d give this a 3.5 if possible, but I’m rounding up because we generally enjoyed our vacation. However, we had higher expectations from a Dorchester hotel that were not met.
翻譯