華盛頓特區水晶城希爾頓逸林飯店的評論

還不錯，聖誕新年新氣象

房間不錯，管理好，就是沒提供牙具。

Nice hotel . Big problem with the air conditioning but they give us a bonus.

這個還行吧。我們的房間看起來很舊，地毯看起來很破舊，以這個價格您可能會找到更好的住宿。

預訂這個房間時，一個重要因素是游泳池和夜生活的樂趣，入住後細節顯示一個漂亮的游泳池和一個天際線酒吧，我們非常失望地知道游泳池已經關閉 5 年以上，天際線酒吧也無限期關閉由於 covid 而關閉（但健身房仍然開放，仍然不明白那裡的邏輯）我們沒有時間切換，因為預訂已經支付了……所以這是第一個大問題……。我們在餐廳吃過晚餐，價格昂貴，食物也不盡如人意，點的沙拉里的雞肉又老又硬，不能吃，我抱怨過，他們確實帶了更多的雞肉，但份量縮小是第 2 期……讓我崩潰的是今天早上 830 點我們睡懶覺，因為我們熬夜了，有人敲門，敲門後那個人進來修理我們做的電視不要求修理（即使它壞了） 我不是一個通常會抱怨的人，但我為這次度假付出的代價並不便宜，令人失望的是，在他們修好所有問題之前，我們不會回到這家酒店錯誤的

Worth money, good location

Rooms were very clean and the bed was extremely comfortable. Our curtains had a rip in them and apparently to accommodate the large AC unit they cut the left side of the curtains short and a lot of light got in. The AC unit did not seem to ever kick on and the room got very hot at night. Also we went to the market at 9:15 am where you were supposed to be able to get hot breakfast food to go and they said they were out of everything. The staff did their best to accommodate with what they had available to them though and were very friendly.

I love the property but the man who works in the front on Sundays was very rude to me and my boyfriend upon our checkout. My heat was broke for majority of my stay and it was freezing outside so now I have a cold. Outside of that I enjoyed my stay.

The views are great. The vibe is good. Parking is overpriced. The rooms and bathrooms could use an update for sure. I was so excited to try the cookies from word of mouth, but I didn’t get to. They ran out of cookies when I checked in so I can’t review them. The elevators were the worst part. Be prepared to wait for at least 10 minutes to catch an elevator to your part of the hotel. The area around the hotel is good. Very walkable. Gives you a city feel.

The room with the balcony was nice. No Parking. Only 327 parking spots for a place that has over 600 rooms. No where to park to check in too the room. The event was going on, and wasn't notified that the entrance to the hotel was blocked off. The room and view were amazing but the hassle is not worth it.

There was no cold water for a shower. It was scalding hot. No one called maintenance as requested and on day 2 a maintenance person came to my room and told me to run the water for 5-10 minutes to get cold water. Unacceptable! No compensation offered. Also no receipt available at checkout.

Once we arrived from our 6 hour drive, we got sent to a room 10 floors up, only to find out that the key did not work, since they didn’t actually activate it. We went all the way back downstairs and got another room, only to find out that the room they now sent us to already had another occupant in it. We woke them up out of their deep sleep trying to get into the room. Absolutely shameful and embarrassing. We went back down to the lobby a third time, and they finally gave us a key to a completely different floor, and aside from the room smelling absolutely weird and showing severe signs of wear and tear, we now lost the view of Washington DC from our window, which was the very reason why we chose this hotel. They waived our overnight parking fee as some sort of attempted gesture for the horrible inconvenience that we had, but it took literally three desk associates to communicate that effectively with each other. They also made the extremely confusing mistake of putting the bar right next to the check-in desk, so it was impossible to hear anything the check-in person was saying because everybody at the bar was literally screaming and laughing obscenely loud right in the lobby. There was not one redeeming quality in the entire visit.

Not enough staff, so long lines for everything. Lots of things don’t work. All Ice machines were down, but they did offer free ice in the restaurant. WiFi was unavailable. Room key sometimes didn’t work. Laundry room out of order. Luggage room had no attendant, so you take a chance nobody takes your luggage from behind the front desk. Overall it was a 6. Long walks to everything. 10 minute walks end up tiring at the end of the day. Grocery store, fast food, and Target are all within walking distance, but it gets tiring if you’re touring the city. The staff that is there are Awesome! They put up with so much crap from customers and they are still maintain professionalism.

The Doubletree Hilton Crystal City is a lovely hotel in a convenient location. The price was reasonable and the keyless check-in / entry is fantastic. The parking is horrendous. We had to make a few trips in and out of the garage to visit a friend and dreaded returning to the lot. There are columns making the structure very difficult to navigate and we saw cars parking anywhere, in multiple different positions, making turns near impossible.