Maybe I should have been more suspicious of a lot of 5 star reviews with almost similar wording by reviewers with only one review, but I honestly thought we are coming to a high end hotel. In reality we received a room with a noisy aircon and had to fight with them to find us another ( smaller) room. But nothing was as expected: The excellent towels had stains Towels are taken and it's a lottery what is replaced ( they bring replacements immediately when you ask) The shower door doesn't close properly and there is no matt when you get out of the shower ( a pitty about the lovely towels who are used as alternative matt) The food is basic with only two very slow coffee machines and no veriaty, for supper it was even worse The spa is great but around noon there were no more towels to find And one day our keys just stopped working ( they were changed) with no explanation why. An important thing to know about this hotel is the layout. It is a collection of one store buildings with suits on the upper floor ( these cost duble the high price we paid) and all standard rooms on the ground floor. There are no windows in the standard rooms, only large doors opening directly outside so if you leave these open, all passerbys can see you. You can easily hear people on the outside even with everything closed To summarize, The staff was nice, but this is not a romantic or pampering hotel, some of the problems can be fixed with better maintenance and better cooks but nothing can fix the layout.
16 評價