墨爾本酒店式公寓

飯店設備齊全，這次兩大三小在Quay west suites Melbourne 待了8天，住了一間大床房、一間兩床房的公寓式組合，有大客廳齊全的廚房設備：包含冰箱、烤箱、微波爐、IH爐、洗碗機、洗衣機，打掃人員每日清掃並補充洗碗機洗衣機需要的洗劑，賓至如歸的感覺. 樓下有southgate商場，飲食方便，河邊散步方便，步行到周遭車站也很近，走路700公尺，10分鐘也能抵達Artplay免費溜滑梯公園，適合家庭自由行旅遊，非常推薦！（照片有居住痕跡、請見諒）

位置方邊。5分鐘步行己有一間woolworths. 員工服務態度一般，check in 時查問在提前最少兩星期預訂時要求兩張訂單安排同樓層，理解可能房型有別，無法安排同層，但離譜情況係竟然安排喺唔同座，此酒店分為東翼、西翼，如果通往，大堂/7樓經過gym room樓層轉lift，較為不方便，向員工查問時，回答都似係例行公事，敷衍了事 PS 窗外風景可睇到熱氣球

酒店地理位置十分優越，步行5分鐘就到鄰近Boxhill火車站、街市及food court，附近的食肆聖誕日也開放，真的超級方便。這是一個華人的社區，完全不覺自己身處澳洲。 酒店其實是Apartment ，住了六晚，全靠自己清潔，甚至倒垃圾、拖地也是靠自己。可能澳洲着重環保，房內垃圾袋、紙巾只有限度提供，用完需自行向前台補給，確實有些不便利。房內衛生一般，地板十分多污跡，前手用完的餐具，有的放在洗碗碟機內，有的分布在不同櫃桶，找東西像尋寶一樣，有點惱人。 

入住非常容易。前台的指示是現場的。  一臥室公寓很大。有很多房間,有一個同樣巨大的陽台。  這個地方很乾淨,除了毛巾中的一種,有某種堅硬的黑色污漬,粘着毛巾的自我。不理想,但這將是尋求使用的洗衣公司的問題。  我會毫不猶豫地再次入住這裏,強烈推薦。

2025年3月10日我住在13號房子,12號房子晚上有一幫黑人聚會。我不想歧視人,我用“黑”這個詞只是爲了描述那天晚上的那一羣人。音樂很響,不時有沉重的鼓聲,你可以感覺到地板上的震動,有時他們敲了13/12號聯排別墅的牆壁,在這種情況下,我想沒有人可以睡覺。我和我的妻子都睡不着,但害怕,因爲他們是年輕而強壯的黑人男性。最後我們凌晨2點開燈,拉開窗簾,告訴他們從我們1/F陽台安靜下來,3人在公共後院大聲和一個女人吵架,他們不理不,繼續! 下午5點下雨了,但我不能再容忍了,我出去告訴他們安靜請!一個高大的黑人(不是棕色的,非常黑色)說“我得到了你!” 坦白說,我有點害怕,但我能做什麼?! 第二天接待處開門時(1號房),我抱怨並要求換房間(實際上是房子)。接待女士非常友好,他們說他們那天晚上兩次向警察報告噪音太大,影響了當晚入住不同房屋的許多客戶。但他們也這樣做,不管警察警告。據接待處稱,她已經將這位客戶列入黑名單,不再預訂全國範圍內的 Quest 連鎖酒店(澳大利亞)。前幾天回到酒店時,我收到了一張感謝卡,爲所發生的事情和一瓶酒道歉,造成了不便。 雖然在這家酒店做了噩夢,但我覺得是一次性事件,還是會推薦這家服務公寓。

Not recommended for those who value their personal data security and privacy. Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections. Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment. None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests. FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building. The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful. In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross. I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind. The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.

感謝樂於助人、包容的工作人員,他們取得了積極的經驗。我們希望回來再次預訂另一個房間,供家人😊使用。

非常普通的公寓，景觀也一般，設施比較陳舊，一晚上 1500RMB 的兩卧室公寓，在國內就是 300 塊的水平

過去十年，我住過很多Punt Hill的公寓，不過上次住公寓已經是很久以前了。 我們的一房公寓很寬敞，但酒店現在相當破舊。 浴室的牆壁不太乾淨，杯子和餐具也一樣（我養成了用完後清洗的習慣！）。 由於我得了流感，大部分時間都待在飯店裡，我注意到飯店的Wi-Fi訊號很不穩定，時斷時續，這導致觀看串流節目非常困難，最後我只好用手機上網。 不過床很舒服！ 飯店的位置也非常棒，就在唐人街的中心地帶，步行即可輕鬆到達各個地方。

Upgraded our room for free, wouldn’t hesitate to stay there again & you could smoke on the balcony 👍