靠近安託法加斯塔Iglesia SHEKINA的飯店

Comfortable rooms, very clean, excellent breakfast , adequate parking and very good staff attention. It is well located, but it is a bit expensive for its level. Anyway, I recommend it when you visit Antofagasta.

El personal muy atento, carismáticos y amables, siempre disponibles para ayudar. Ubicación excelente y buenas instalaciones. Absolutamente recomendable, volvería a alojarme en este hotel, al lado del centro comercial y restaurantes

這是新的酒店。附近有兩家餐廳,也有自己的。。在建築中心,有超市,有酒水店和農家樂。工作人員很熱情,房間很乾淨

Viaje junto a mi esposa y pudimos, gracias a Memphis Tour, obtener una experiencia extraordinaria. Sus guias son muy preparados y están permanentemente preocupados de cada detalle, 100% recomendable!! Nuestro próximo destino lo haremos con uds.. Gracias Mahmoud, Peter Samuel, Ahmed (Luxor, Aswan, Abu Simbel), Michael (El Cairo-Pirámides)..

酒店的客房最低,通常的房間,有些是有着很好的景色。早餐時我發現他很窮,但我最受影響的是早餐的工作人員,沒有什麼東西都可以回覆,客人也不得不要求他們回覆。我從星期一(四天)起就住了,每天都一樣的工作人員都沒有熱雞蛋(必須要求他們熱雞蛋)今天星期五沒有咖啡。畢...我不認爲這是酒店的事,而是工作人員的不好意。一般來說,他們常常在接受餐廳裏呆着,他們很感激他們有,而工作人員總是在休息,儘管孩子們都吃了。

We went to Hotel Terrado in Antofagasta because it was recommended by some friends. Considering the price, the service is subpar. The location has a perfect view to the sea and it’s central enough to move around the city without any problems. However, the hotel service needs improvement if they want to attract more people traveling for leisure. After three days in the hotel where we kept our beds made and our room clean, it was an ordeal to get a maid to change our sheets and clean our room. I asked three times and finally someone went around 7 pm to do the room. That particular day we were mostly out of the room while sightseeing and visiting some friends. Every time we returned to the hotel to change clothes or to use the bathroom, we realized the room was still in disarray. The receptionist Valentina was particularly concerned and helpful. Finally we got a maid to come, I felt bad for her because it was so late in the day, she probably wanted to go home. The breakfast buffet was excellent and also the waiting staff ( very kind and helpful). The restaurant of the hotel has good quality of food and drinks. However, the host of the restaurant was enthralled with her phone and when I asked why nobody was taking my order she said “we open at 1 pm” ( it was 1:07 pm). She freaked out when she realized it was actually time to start working. Some of the staff didn’t realize we were lodging in the hotel and rudely told us we didn’t have a reservation to use a table at dinner time (We’ve been in the hotel for three days by then). It’s ok not to know we were guests, it’s not ok the way they ask, in front of everyone, in an annoyed tone, and loudly. The manager of the hotel compensated our consume of a few drinks and cake the day of the cleaning the room mishap. We were grateful. One supervisor came to us to tell us about the free food/drinks and he was nice, until he started a weird diatribe about him being Mapuche instead of Chilean ( legally he is also Chilean in spite of being Mapuche…) Then he informed us ( mostly me, because my husband doesn’t speak Spanish) that Chileans are a horrible group of mixed races including “Spaniards, Arabs and Jews”. I was so shocked I just told him I also have Mapuche blood plus many other nationalities ( guess what… including Spaniard, Arab and Jewish). Everybody is entitled to their opinions and views, but when working in the hospitality industry, one need to be careful not to offend the guests. By the way, I’m Chilean with American citizenship. For once I was glad my husband didn’t understand Spanish. The next day a friend of mine came to visit with me and we went to the hotel restaurant to have a cup of coffee and water. All the days I’ve been there I didn’t charge anything to my room, because I prefer to pay as I go and keep all the receipts. The day of arrival, besides paying our stay in full, we paid a warranty of around $ 350 (approximately) to cover any charges or incidentals. I was sharing time with my

Exelente servicio y cálida atención, viaje con mi mascota, reciben animalitos hasta 15 kg , lo trataron como Rey, súper cariñosos con el, las instalaciones muy limpias e higiénicas, exelente desayunos, almuerzos y cenas variadas en resumen una muy buena experiencia

環境優美，地理位置好，交通方便，房間舒適衛生，服務人員很熱情，樂於提供各種幫助，早餐豐富。設施很人性化，窗外風景好。性價比不錯。