匿匿名用戶Amazing hotel & amazing location. The spa was great also. The staff were great & friendly. The only issue I had was that one of the cleaners at the facility stole money I left in the room. I returned to the room 2mins later & was shocked to see the money not there. When I reported it. They told me the staff thought the money was a tip but the money was hidden so how could she possibly think that. The managers and receptionist kept insisting she took the money because she thought it was a tip but it was practically impossible to think that especially when knowing how I hid the money. I also took a video of the incident. They also threatened to call the police on me because they didn’t want me complaining about the incident in the lobby for other customers to hear. I don’t think they would have gotten anywhere with that because I was the victim of theft. They offered me a gesture of a free massage or wine & fruits. I wanted a different gesture because I had already paid for a message & had bought my own wine already. I wanted transfer to the airport when I was time to leave instead but they resfused. I asked them to include breakfast instead they refused. So had to settle for a 20minute massage. The massage was good though. Other than the theft everything else was amazing. There was a male receptionist who was also a little rude. The female receptionist was pleasant.
Great hotel though I would definitely go back just make sure to keep valuables on me!
AAlitemellsOtel tertemiz ve lükstü cok begendik günü birlik isimiz olmasina rağmen memnun kaldık personel güleryüzlü ve ilgili yarım saat gec cıkıs yaptık sorun etmediler asla cok rahat konforlu ve temiz kesinlikle öneriyorum