The stay at this hotel was ok. Breakfast was very good. Great location, in the modern part of Ankara, with many restaurants around the corner and a mall. There were a couple of situations that may require improvement. First, the hotel has a very limited number of parking places, and they ask for your car key and will park the car for you. For me, this is always a bit inconvenient, especially because we were on a long road trip and had things in the car we might need, or not (but surely we were not willing to bring ‘everything’ to the room). On the second day, when we got to the hotel, I parked in a spot where I saw they parked the guest cars themselves. But still they asked me for the key! When I tried to understand why, a small discussion took place, a mixture of discomfort and language difficulties, and I still don’t understand why they wanted to have the key. Anyway... Maybe it’s their standard procedure. The topic which definitely needs improvement is the early breakfast pack. My wife needed to catch a flight at 5 AM, and we all know what this means: getting something to eat at very early hours. Of course the reception staff offered to organize “breakfast packs” and bring them to the room. But there was no list to chose from. They mentioned the packs were standard, without options. When we got them, we were disappointed. If I remember well, each pack had 1 sandwich, 1 apple, 1 juice and 1 water bottle (!). Not the standard I expected from a Mövenpick. I suggest you have a short list of items, allowing guests to customize their packs a bit. Last year, we had a similar situation at Mövenpick Amman (Jordan), and the breakfast pack was much better. Of course, in both hotels, there was a coffee machine in the room.
不錯
87 評價