阿姆斯特爾豪斯飯店(House of Amstel)

The owners pictures were likely taken years ago, on the day they finished the suites. Other than the bathroom, the overall feel of) this place is shabby from the moment you approach the front door. We stayed for 3 nights. For two of those we had to climb over full laundry bags at the bottom of the very tight, very steep stairs. Then reaching the top, which has a landing of about 2 square feet, there was a vacumm cleaner stored there every day. The condition of the place is run down and in need of maintenance. The coffee machine worked sometimes and the AC stopped working on our last day. But by far the worst part of this place is the noise from the bar below and the busy street below. There are people yelling, screaming, singing, talking loudly ALL HOURS of the night. The windows don't seal properly so it sounds like the windows are open (lack of maintenance). There were 2 safes in the room. The one bolted down didn't work. On top of it was another one, but it too didn't work. When we texted about this we were told that only the unbolted one should be used and then only with a key. This demonstrates that while they know about problems they don't fix them. When the coffee machine didn't work, rather than address the problem, they suggested we weren't using it properly (we have 2 of them!). The stairs will be a challenge for the elderly and unfit. Overall, avoid this place.

We had the room with a sauna and a private roof terrace. The location was perfect and the views were superb. I recommend this place for any couples that are looking for a weekend break. The bathroom looks new and is very elegant and the open feel to the apartment is perfect.

Amstel House 飯店位於市中心，可輕鬆步行前往所有主要景點。 然而，在一些小方面它未能實現。 辦理入住手續很麻煩，門上有一個電話號碼，可以在抵達時撥打，但沒用。 我們很困惑，等待並再次嘗試，然後撥打了與我們的預訂詳細資訊不同的號碼。 那行得通。 我們被要求撥打門上的號碼……過了一會兒，門後聽到了清潔工的聲音，所以我們敲了敲門，他在先撥打了一個號碼以獲得批准後好心地讓我們進去了。 房間寬敞通風，乍看之下相當時尚。 但浴室下水道的氣味很難聞——就像存水彎裡的水不見了一樣，所以下水道的氣味又回來了。 我們透過運行所有水龍頭和淋浴 5-10 分鐘來解決此問題。 每次我們回到房間時都必須重複修復。 小廚房裡的裝飾碎片脫落，我被一塊鋒利的金屬割傷了手指，其中一扇窗戶被打破，上面有一個舊標誌告訴我們不要碰它。 它肯定已經壞了相當長一段時間了。 煙霧警報器不見了，固定板也嚴重變色。 當這位女士第二天到達正式辦理入住手續時，我們提到了所有這一切。可以買到。 整體感覺是一種被忽視的感覺。 不好。 正面的一面也是好壞參半。 我們一樓的窗戶看到的景色非常棒。 我們可以躺在床上，眺望運河對面，享受短暫的生活。 然而到了晚上，一切都變得有點吵，一直持續到凌晨 3 點至 4 點。 我的妻子給她負責預訂的人發了電子郵件分享我們的回饋，但她沒有收到回覆。 我一直認為任何評論的試金石都是“我們會回來嗎？” ——遺憾的是，答案是「不」。 不過我們確實很喜歡阿姆斯特丹。 如此美麗且適合步行的城市。

1st floor unit was very smoky smelling when we arrived. Dark inside. Loud from street noise. Fun view of canal from living area.

The location was amazing, we were within walking distance to everything. Unfortunately we had the ground floor apartment, and it seem to have a spider problem. Me and my children left with huge spider bites.

We loved the view from the room - the highlight of this property. It was also clean and spacious for us as a family of 3. The beds were comfortable and the addition of a kettle, coffee maker and good-sized fridge was really helpful. It is let down by the condition in some areas - the main negative being the bad drain smell from the bathroom most of our stay. The smoke alarm in the room was also missing and there were areas that needed repair (panel in the kitchen comes off when you open the fridge door, and has a sharp edge so it slightly cut my husband's finger). We told the lady who came to meet us on our second day, and she apologised and said she was waiting for a new alarm, the panel would be seen to and the drains cleaned. By the end of the stay the drain smell was no better and the panel fixed back on with the same issues continuing. No smoke alarm. We had a great time in the city, we really enjoyed the view from the room and felt safe and mostly comfortable here. We wouldn't recommend it to friends and family because of the negative aspects which need to be addressed.

Door was closed at all times, no staff or lobby, no cuatomer service number. ******* representative called them as well and they do not answer. Terrible experience

Pas de réception et difficile de joindre les gestionnaires. Envois de SMS avec réponse tardive... Petite cuisine sans aucun couvert, ni assiettes. Pas de micro-onde, donc à quoi sert cette cuisine? Chambre très petite pour 3 personnes, penderie ridicule pour 3. Ne pas venir avec des grosses valises car impossible de les ranger. Vue sur la rivière mais aussi sur une large route devant avec trafic important (ce que ne montrent pas les photos) Fenêtres très mal isolées donc chambre très bruyante. On entend distinctement les conversations des piétons dans la rue. Parties communes à rafraîchir, plutôt sales.