住宿方回覆: Dear GMKguangmingqishi,Thank you for your beautiful review! I am delighted to see that you have experienced our hotel as great as we strive to achieve!I will make sure to look into the refilling of the shower gel, so that we can make sure we will not make that mistake again.Please know you are always welcome back in the future!Kind regards,PimGuest relations manager
住宿方回覆: Dear Guokelizi,What a wonderful review, thank you very much for sharing your experience as also rating us a 5 out of 5! We are honored to read that we have been your best choice and that we were able to provide you with an extraordinary stay in Amsterdam.Furthermore, we are delighted to read that you enjoyed the central location of our hotel. For us, it is great to be so centrally-located and so close to the public transportation so as the bars, shops and restaurants and many touristic attractions and we are happy that it was useful for you when exploring the city of Amsterdam.Thank you again for taking the time to provide us with such candid feedback of your stay while staying with us at NH Collection Barbizon Palace. It was our pleasure to have you as one of our guests. If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. With best regards,Nikol DjukicGuest RelationsNH Collection Barbizon Palace
住宿方回覆: Dear Daxiquefrei,Thank you for taking the time to share your experience in our hotel.I am very sorry to read that you did not like the room and location. We will be sure to pick this up with the team to see where we can make improvements to make sure we can provide the best experience to all our guests.Kind regards,Pim BuskensGuest Relations ManagerNH Collection Barbizon Palace
訪客用戶
高級房
入住於 2024 年 7 月
家庭出遊
8 則評論
5.0/5
超棒
發布於 2024 年 8 月 23 日
位置好,服務好,送了好吃的甜甜圈和糖果,我兒子非常喜歡。房間乾淨,睡的很好👍
住宿方回覆: Dear Guest ,It makes us very happy and proud to hear that your and your son had a great stay and enjoyed our breakfast treats so much ! What a wonderful review, thank you very much for sharing your experience! Please rest assured that your compliments will be shared with the rest of the team.It was our pleasure hosting you and hopefully we may welcome you back again with lots of doughnuts and candies in the near future.Kind Regards ,Emily, Guest Relations.
住宿方回覆: Dear JerryLL,First of all, I would like to thank you for rating NH Collection Barbizon Palace on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can stay assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Pim Buskens – Guest Relations Manager
訪客用戶
景觀高級房
入住於 2024 年 8 月
夫妻/情侶出遊
5 則評論
2.2/5
發布於 2024 年 10 月 9 日
真的真的不推薦來,位置比較方便離火車站很近,但是特別特別亂,門口有一波固定的難民和黑人管路人要錢,兩千多人民幣一晚上,我們一共住了4個晚上,住的0層,就是大堂那一層,客房樓道里特別特別臭,就是每次一進去就是臭的,然後晚上特別吵,因為0層的緣故,對面就是酒吧,第一個晚上,一夜都沒睡着,都是撒酒瘋的人亂b嚷嚷。check out的時候,前台讓我重複交城市税,我明明在check in 的時候就交過了,要不是我記憶力很好,就被重複要求交税了。另外,0層有一部分客房就是正常客房,我的房間一進門還要上幾個台階才是床,,,對有行李的很不友好。除了位置可以,沒有任何好的地方。
Ps:第一天入住,一掀開被子,床單上有人體毛髮,噁心的我要吐了,因為好不容易把行李搬上來且我自己帶了一次性被罩床單,我肯定就換房間了,再次告訴大家別來住。
住宿方回覆: Dear Guest,I am very sorry to read about your experience in our hotel. This is absolutely not the service we want to provide to our guests, and it makes me sad to see how dissapointed you are.I will make sure to speak with the team to see where we went wrong, and how we can improve on this, to make sure these issues never occur again.In case it is possible, would you kindly connect with us, so we can speak about the experience, and in case needed, can hear about other feedback you have as well.Looking forward to hearing from you.Kind regards,Pim BuskensGuest Relations Manager
住宿方回覆: Dear Dazima, Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon Palace.We are delighted to be informed that you were satisfied with the provided service in NH Collection Barbizon Palace. We are also very happy to hear that you enjoyed the location, the breakfast and the design. We constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts! Please rest assured that your compliments will be shared with the rest of the team.On behalf of all the members of staff of NH Collection Barbizon Palace , we would be honored to welcome you back again. Kind regards,Daria HanasGuest Relations ManagerNH Collection Barbizon Palace
住宿方回覆: Dear Guest , Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon Palace so as taking your time to put a positive review sharing your experience with us. We are very happy that you enjoyed the central location of NH Collection Barbizon palace. We hope we may welcome you back in Amsterdam again in the future.Kind regards Emily Guest, Relations.
住宿方回覆: Dear Guest ,Thank you so much for taking the time to share your feedback with regards to your recent stay with us at NH Collection Barbizon Palace. We are very happy to read that you enjoyed our central location while exploring Amsterdam!It would be our pleasure to welcome you back again in NH Collection Barbizon Palace Kind Regards ,Emily Guest Relations.