海倫飯店(Hotel de Hallen)

Great staff at reception and hotel Very welcoming Comfortable and easy access to p trans

Always loving this hotel for its location where it’s near food hall and nice bars. Third time here. Just a pity the regular room doesn’t have a window.

Amazing location, beautiful room and great decoration. Loved it!

Amazing breakfast

Convenient location attached to a food hall, but service lacks upscale touch. During check-in, staff informed us our room was on the third floor, and since the elevator only reaches the second floor, we had to use the stairs. Despite having large luggage, no assistance was offered, so we had to manage on our own, navigating the European standard steep staircase. Requested an umbrella due to rain, but staff insisted on selling rather than lending. Stayed three nights; cups and glasses left unwashed, no shower gel refill. Ended up using hand wash on the last day.

Great location. Staff were a little aloof and seemed distracted. The structure of the hotel meant there were no external windows and it would have been nice to be able to open a window rather than rely on air con all the time. Only one pillow per bed-I think a 4 star hotel should offer 2. Good coffee and lots of hot water.

Service was fantastic. Hotel is very clean and well kept. Room was also nice, but very small with a poor layout. The bathroom is an open corridor so there's zero privacy and very awkward if you're travelling with anyone besides your partner. Shower water only got warm, not hot, even though the sink water would become scalding. The shower design itself is pretty terrible. The floor isn't graded properly and there's no lip so water just pours out all over the bathroom floor no matter how careful you are. We soaked through several bath mats trying to keep the water from going all over. Poor design aside, these were just minor inconveniences and overall we really enjoyed the hotel.

Clean, modern, great location. Near food, tram, shopping, Vondelpark. Staff friendly and helpful Didn’t know shower area was not in a room with a door, but managed to make it work with my travelling companion. As long as no one looks around the corner, modesty can be preserved. Good bar in the hotel and tried all the nearby restaurants just across the street. Coffee shop, Italian, ramen. All excellent! Highly recommended hotel.