阿馬裡洛西速8飯店(Super 8 by Wyndham Amarillo West)

當我在酒店以現金付款時，Trip.com 未能退還我的錢。這家酒店經理拒絕退還我的現金付款，所以我被收取了雙重費用。我與客户支持進行了交談，他們完全沒有幫助，並且完全無視我的投訴。我再也不會用trip.com了！！！

Excellent hôtel. La chambre était spacieuse et très belle et propre. Je recommande.

Everything was great, the only thing was it is in a weird location but once i figured out how to get in the lot it was great

Hotel looks like it's been renovated and is pleasing to the eye. The beds were very comfortable and the room looked nice. The Plastic bathtub however, looks like it's been painted and flaking off. In room coffee was old. And At 7:30 am there was no breakfast, not because it had been eaten, there just wasn't any. Overall it was a good sleep just a bit sketchy.

The check in was fine. Our beds were hard. The shower was a little scary. I think it was clean, just in bad repair. There were drink rings on the nightstand. The room was spacious. Continental breakfast was not good. There was bread, 2 types of cereal, the juice machine was broken. Selection was minuscule.

Even my kids were grossed out by the dirty bedding, blood on pillow case and sheet. Thankfully we didn't need to use the tub which looked horrendous.

Upon checking in we had to interrupt the two ladies having their daily gossip session. Check in was easy but as soon as we were handed the key she says “by the way you booked a non-smoking room but the floor above you is smoking so you may have a hint of smoke.” We walked out the door to park closer to our room and I told my husband I was going to check the room before we unpacked. It was AWFUL. The smell of smoke hits you in the face as soon as you open the door. Asked if there was another room available with no smoke at all and was told they were full. It had been a long day of traveling and we were only staying for that night so we dealt with it. You can tell this hotel and just been remodeled. The room look great at first glance when walking in but upon closer look it looked like someone’s first diy project. The porcelain bathtub that was once ivory colored they had PAINTED over with white and you could see every brush stroke. The new, cheap Amazon bed frames they had stuck out 3” past the mattress and bruised up our shins something terrible. The TV was not mounted properly and looked like it could fall off at any time. To entertain our kid we decided to go for a swim. There were 3 kids, under the age of 7 or 8, unsupervised in the pool. Come to find out it was the desk clerks kids. After the 3 of us had been splashed in the face and hit with a big bouncy ball several times we were fed up and got out. Got up breakfast & it was cereal and prepackaged muffins. That was it

Breakfast was barely a breakfast. Beds were hard as a rock. It was clean and no one broke into our vehicle. So that’s a plus.