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阿拉木圖溫德姆華美達飯店
4.1/566 評價

阿拉木圖溫德姆華美達飯店

阿拉木圖|距離St. Nicholas Cathedral0.89km
On a holiday in Kazakhstan for 15 days, my wife and I stayed at this hotel on 3 different occasions and have returned with mixed reactions - 1) 2 Nights on the first leg of our trip - Though the hotel and room looked a little rundown requiring refurbishment, it was a comfortable stay and service though, very stiff and formal, was acceptable. Breakfast - Very good; Communication - Poor due to most staff members being unable to communicate in English. 2) 1 Night on the second leg - Room very good. Service - Stiff but again acceptable. Breakfast again very good and communication poor. BUT the worst part was that the integrity of house keeping and reception staff was suspicious. While checking out after our first stay, my wife had left behind a set of clothes in the wardrobe. This came to realization, after reaching our next destination and I immediately called up the hotel and informed them. The lady assured that she would check and ring back, which she never did. When we checked-in around 5 days later, I was told that house-keeping had reported that nothing was left behind. My wife was firm and we asked to speak to a senior manager or the GM. It was then that we were asked to please wait for a recheck once again. One hour later, I received a call in my room, requesting me to collect the dress from the reception, without the courtesy of having it sent up to our room. 3) 1 Night on the last leg, before taking our flight back home. Room - Small and in very poor condition with walls having peeling wall paper and stains, Shower room, very small restricting mobility for me at 184cms height. I requested if the room could be changed but was answered with a curt - SORRY. OVERALL - This hotel definitely needs to upgrade it's service which is the FIRST ESSENTIAL in the hospitality business. A mechanical smile and words of welcome are not enough to convince a traveller to come back. If my bookings were not pre-confirmed, I would certainly not re-visit after our experience on the second time.

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阿拉木圖廣場飯店
4.2/519 評價

阿拉木圖廣場飯店

阿拉木圖|距離St. Nicholas Cathedral0.92km
3個成年人預訂了兩間臥室的套房,在房間的描述中,有60平方米的景色,有山河景色,有3個完整的臥室:1個雙人牀和沙發。他們晚上來了,給了608號,事實證明它沒有爲我們做好,沙發沒有,只有2個,只有一個雙人牀,一個2人浴室配套。在2點鐘,經過長途飛行後,他們開始找出怎麼樣,先提供其他房間,但它們是單人間,兩人間,最後建議給孩子鋪上牀。我們沒有選擇,不得不同意,最後在3點鐘結束。第二天,事實證明,我們沒有看到山河,而是看到被遺棄的不景氣,山一般從酒店的另一邊。此外,房間面積要小得多,最大方形40。沒有沙發, 就得坐在那剩下的上.一般來說,房間設計不佳,茶在哪裏,沒有插座;沒有開關,只從插座上拔出);浴室對面的浴,手不伸,要經過整個浴室才能拿到;水壓力很弱,早上幾乎沒有;而不是廁紙,剪了一半的紙巾;進入浴室的入口不是從客廳(如在書上),而是在臥室,如果需要去廁所,人睡覺,一定要努力不叫醒他;電視沒工作;空調甚至最低限度都吹得很厲害,晚上也不會留下;房間的卡片只能給一個,這對家庭來說很不方便。牀墊和頭都很不舒服。總的來說,房間完全不符合我們的預訂。商量後,決定不準備在它裏呆4天,並決定離開,但酒店拒絕退款餘下的時間,理由是沒有退款。有這種邏輯,客人可以在走廊裏鋪地毯,預訂不退。我們住的最差的旅館之一非常不愉快。

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正在尋找St. Nicholas Cathedral附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
阿拉木圖智選假日飯店
4.2/5213 評價
多麼令人失望的酒店。服務在整個過程中都很糟糕。無論什麼問題,答案總是NO!入住時間是2:00pm。我中午到達,要求提前入住。不!房間已經準備好了,但除非我支付了50美元,否則他們不允許提前入住。(一位不同的店員最終提前入住了我)餐廳在晚上7:00關門吃飯,附近沒有選擇。我拿了外賣,只是要了銀器和空玻璃。不,你可能不能帶去房間。最後,我買了一個叉子(房間裏仍然不允許玻璃。“人們偷了它們”)。30分鐘後,敲門要求叉子回來!酒吧裏儲備了可怕的。紅酒?不。白酒?不。只是啤酒早餐在早上7點開。我6:50到達,只是問我是否可以在我等待時喝杯咖啡。不。他們用完了果汁,要求更多。...等待它...不。電源關閉了幾次,一次2+小時。窗戶不打開,所以變得非常悶。房間一天沒有打掃。我只要求新鮮毛巾,我不得不把我的舊毛巾帶到前台,他們在那裏數着要更換。我猜他們的客人也偷毛巾!結賬時,我禮貌地問是否可以和經理說話。“這裏沒有經理”。這有點概括了整個住宿。這裏有很多更好的選擇,這不應該成爲IHG的一部分,服務很糟糕
阿拉木圖飯店
4.2/528 評價
酒店位置優越!陽台和夜晚的風景優雅!四月早上聲唱。大廳和入口樂隊的時尚時尚十分漂亮。房間不怎麼樣。小面積,舊,但整套傢俱,的地毯,不現代的,毛巾老,有。衣櫃沒有一個架子-東西放哪裏,只有2個子。牀上衣服正常乾淨。有茶、杯子、茶、糖。水0.5 每天都來。迷你酒吧-我有整個冰箱,同事空。按需,我想會帶來。平滑的房間只有2.6樓和7樓。7樓很暗的燈光-幾乎摸。對於這樣的大酒店來說,似乎沒有多少。但是在住了7天-我沒有排隊在魚。訓練員,桑拿,沒有游泳池。而且是大減去酒店。Zina餐廳的早餐是非常多樣的,味道不錯。Kashi,,迷人的。有新鮮的蔬菜,沙拉,菜等。還有嚴肅的菜:,肉,土豆烤。餅乾,主要是好吃的。但有時會提供蛋糕,三四天的三。已經是樹。可能有更多的人放置,對於多樣化,在常客的旅行中,每年可以在酒店住一次。
花園旅館
4.3/56 評價
一個房間和位置都特別好的酒店。 在科技大學對麪,走路十分鐘可以到一個超市,裏面東西不少。 房間可以看到非常大,牀也非常非常舒適,房間安靜,每天都睡得很好。洗漱用品一個人給一套。衹有基本套裝。 早餐倒是真的非常豐富,五星標準,各種肉蛋奶水果甜點,太滿足了。 酒店唯一不好的地方在於網絡實在太差勁了,基本形同虛設,衹有用自己的手機流量好一些。強烈建議改進。跟前台提了說給it說一下,也沒什麼改善。 其他都特別滿意。但是考慮到網絡,可能不會來了下次。
阿拉木圖希爾頓逸林飯店
4.2/547 評價
酒店設施很新,設施齊全,早晨豐富。服務專業,特別是打掃房間的服務員雇的都是聾啞人,很有愛心,溫馨!
阿斯塔納國際飯店
3.6/546 評價
Struttura piuttosto semplice ed abbastanza pulita,situata non lontano dal centro di Almaty. La mia camera era,abbastanza spaziosa e pulita,dotata di balcone,bagno con doccia,set di cortesia,in particolare ho trovato il letto molto comodo. Nel complesso si tratta di una buona struttura,non ancora avvezza secondo me,ad accogliere turisti da tutto il Mondo . Colazione e barriere linguistiche (solo un receptionist su quattro con cui abbia avuto a che fare,parlava inglese) da migliorare. Per il resto,lo consiglierei.
卡佐爾公園飯店
4.4/521 評價
I booked this hotel at the last minute and was completely satisfied with the service, accommodations and location. The price was also good, and the hotel has an on-site restaurant that serves a full and varied breakfast, if that’s what you want. I’ve bookmarked the Kazzhol Park Hotel for my next trip to Almaty!

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