Holiday Inn 紐波特(Holiday Inn Newport)

Good customer service

Good, clean rooms, conveniently located to the conference hall at the manor . Nothing to fault really.

Amenities like pool and gym did not work or were locked even though staff reminded us to use amenities daily. There is nothing close to hotel other thank convention centre.

We stayed at the Holiday Inn, Newport for one night. The service at reception and in the restaurant was excellent. It was a very cold period and the restaurant was not warm enough to be comfortable. Our room was warm and comfortable.

The flush of the toilet has been broken. The temperature of shower was not stable. Interior is kind of old. However, their food and breakfast are delicious .

Good service from all staff. Room clean. Food was OK. I would use this hotel again.

first got a room that hadn't been cleaned, got another.bar man didn't know anything about his job, not even how to work a cork screw. Spilled a full glass of red wine all over me

Have stayed at this hotel previously but this time unfortunately the attitude of the reception staff member was less than polite shame really for a hotel that’s getting on in years the rest of the staff were very good