阿爾伯克基機場希爾頓花園飯店(Hilton Garden Inn Albuquerque-Airport)

When I walked into my room there was someone else staying there or it had not been serviced since the last time someone stayed. Be very careful with Hilton "rewards" they will deny you reward points if you book through Orbitz!! There is also very little parking at the site so good luck parking!!!

The lady at the front desk upon check in was very friendly. That’s about where the good ends. The hotel needs a major renovation. I would expect more from a Hilton hotel. The parking garage was filthy and felt unsafe. The graffiti in the elevator was interesting. The hallways seemed dark. Upon entering our room, it seemed ok. Nothing special. As we entered the room further I instructed my children to not remove their shoes. The carpet was well worn and looked dirty. The beds were lumpy and much smaller than a queen (what we paid for) the pillows were flat as a pancake and there was no fluffing them. I did a quick sweep of the room surfaces that are most touched with a Clorox wipe. That was not a pretty sight. Entering the bathroom, there was a brown splatter on the wall, surfaces looked dirty or visibly worn. Curtains had nasty spots on them and the walls were thin. The floor is also uneven, the transition piece from the tile to the carpet, stuck up high enough to trip over it. I read reviews and thought this would be a decent place even though it is in Albuquerque, but I was wrong. Be forewarned, this is not a typical Hilton. It is much, much worse. I can’t wait to get home and take a shower.

Very disappointed … west sun resulted in my arriving in a very hot room obviously not anticipating my arrival. With curtains closed it was a very dark & hot room to spend my afternoon working in. Bed was uncomfortable. Walls thin and I could understand conversation, the couple next door. No steak that was on the menu. Heater/A/c antiquated and noisy. Hilton should do better. I won’t return.

It is hard to believe in this day and age that a motel doesn’t have adequate Internet. When I asked at the desk for help, I was told, “our cell phone service isn’t very good” I couldn’t access it from our room except for about five minutes and then it shut down for the rest of our stay.

You pay 5 per person for breakfast and it horrible not to mention the service. Staff would seem busy to help or bothered when asked for assistance. Very rude and would rather visit with personal friends/co workers.

air conditioning not working so walked into a lobby that was stifling felt bad for staff-they were friendly and pleasant despite the heat I had a rental car that I returned to airport after check-in. I was told to call a number and the shuttle would pick me up I called over and over again no answer-had to call an Uber and that took an extra 20 minutes. When I returned to hotel- they told me the phone "problem" was just fixed. I did call the general manager to express my concerns and frustration, left a message and never received a return call from him. Very disappointing facility condition for a Hilton property

Good customer service, Clean and comfortable, pool was open,, they have a bar and restaurant. In Google pics the hot tub its in the picture..but there is no hot tube. We did pay extra for Breakfast,, but i was not available at the time,, we did got yogurt and cereal tho.. I guess just ask what's available and what's not to your needs.

Remote was broken and kept falling apart. It was held together with dirty tape. The bathroom door needed to be scrubbed down, dirty. The main lamp was glass and had a big crack down the middle. Snacks were limited to 2/3 candy bars $3 each, a small pack of cookies….all very expensive.

Hotel was ok. Full continental Breakfast should have been included. In the morning there was a sign sorry no breakfast today??. The clerk on duty promised a 25$ refund, which was not paid till now, 5 days later. We might as well have gone to red roof inn instead