阿爾伯克基希爾頓逸林飯店

Hotel is okay if you’re staying short-term, but is located in a sketchy part of the city. Felt like the amenities could have been better. Housekeeping doesn’t come in to make the beds daily. Was a little over-priced for what was offered.

Upon checking in, we were informed that they oversold the 2 bed rooms and we were getting a king and a roll away bed. Before I could even respond, the front desk clerk was HORRIFICALLY rude- rolling eye, speaking to me like it was putting her out rather than doing her job. We crammed our party into the room with the roll away (having my elderly mother and all her oxygen equipment was not easy) and made do. When booking the room, months in advance, we confirmed that the pool was available as shown in the pictures. It wasn’t in fact usable as it was drained. Needless to say, we won’t be back at that hotel next year for the competition stay. *Note- we are from the Albuquerque area and know how subpar a good portion of customer service personnel are here but this was unacceptable and extreme.