艾因Qasr al Muwaiji附近住宿

If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through *********** Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say ” the hotel is being taken for quarantine”.. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.

I would like to inform you about your restaurant I can't imagine the atmosphere and the location or the test of the food It was amazing I really like it. Actually I came there after one of your team suggested me your place his name is Kareem I think he is chef 👨‍🍳 how many times he told me about your restaurant and I got shocked about the restaurant Actually is one of the best in Dubai. Really you are lucky to have one like Kareem always he is trying to get customers to your restaurant . Thanks for all the team For the management Special thanks to Kareem

這家酒店是我們當地人力資源部門推薦的。作為一名經驗豐富的商務旅行者，我有很高的標準，可以看到超出最初令人驚嘆的因素。當時正在完成外部裝修，但酒店不能因此受到批評。從 4 樓的房間可以欣賞到山脈和游泳池的美景。 游泳池裡有很多家庭，但仔細觀察和選擇安靜的時間很容易做到。我現在知道為客人挑選套房或別墅有一個單獨的、更安靜的游泳池。 Trader Vics 是一個特色，樓下的酒吧也是。飲料物有所值。食物有點貴。 對我來說，主要特點是員工的服務。優秀。總是會加倍努力。

這家酒店的一切都很棒。他們的工作人員都很棒,房間很乾淨舒適。牀很舒服,睡過頭了😄。我現在肯定愛上了這家酒店。

這是我們第二次在艾拉大酒店住了六個月,參觀了艾因和家人。這是另一個非常好的住宿,援助非常好。餐飲工作人員很棒。Babar和Harrish在招聘和培訓方面做得很好。Eltose非常樂於助人,提供了出色的服務。來自印度欽奈的Mohammed非常友好和樂於助人。禮賓團隊總是非常友好和樂於助人,特別是Arun和Yanip,他們在那裏參加了我們的兩次旅行。銷售喬治在整個過程中指導我們,很棒。總的來說是一次很棒的體驗。

酒店的位置非常好,因爲它靠近所有景點。我們在動物園度過了驚人的時間,完全值得每一分錢。 設施很好,游泳池有很好的選擇。Paco酒吧有很好的促銷,食物很好。 房間對我來說是最大的問題,太小了,特別是廁所,房間有大牀,但周圍沒有太多空間移動,衛生間侷促,廁所靠近牆不舒服。總體來說,房間不太舒服,和住過的其他radisson blu相比有點失望。 總體來說還可以。

The hotel is super quite and clean. A bit far away from the centre but there is a mall next to it that has everything. Recommend.

這是丹納特連鎖酒店不錯的酒店,這個連鎖酒店保證他們不會讓您失望。但是這家酒店最大的缺點是房間根本不隔音。考慮到這裏游泳池區域不錯,這個地方很適合家庭,而且正是因爲這個原因,這家酒店超級吵。感覺就像我和全家人共用一個房間。 儘管如此,這家酒店還是不錯的,因爲它的工作人員非常友善和包容,它的游泳池區域又好又寬敞。它很小但很乾淨,我也喜歡它的陽台--從遠處可以看到傑貝爾哈菲特的的道路。它值得一錢。

Staffs are very accommodating to us when we come, the rooms are big enough for us friends to enjoy, everything is very clean, beds are very soft and nice to sleep well, washroom is clean…. They give us what we need like water that we requested..