我該如何在 Trip.com 上預訂飯店？

From the check-in counter, we were warmly greeted and assisted by 2 wonderful/helpful guys (Karim & Ahmed) for our 2 full board connecting rooms and wasn't expecting how huge, neat and cozy the rooms are. Then went to the roof for a swim in their not so big but clean relaxing overlooking swimming pool. But what stood out for us is their food and services, starting from dinner-we were welcomed with pleasant staffs. Overall, the food variety is not that much but the taste and quality were superb (Kudos to the chefs) together with an amazing service from the staffs (Neha, Damith and Shameem), we felt like kings and queens. It's a staycation to remember and worth recommending. We will definitely come back.

羅塔納艾恩飯店

4.2/559 評價

訪客

5/5極好

艾拉巴瓦迪及艾因購物中心飯店

4.2/562 評價

TIANKAI

4.5/5滿意

酒店員工非常友好，衛生也幹得不錯。就在商場裏面，有家樂福，也有很多餐廳，生活便利，再來的話會選擇再次入住。早餐略單一，加早不便宜，65迪拉姆，相當於一百多人民幣。美中不足的是開空調的話，天花板因為熱脹冷縮會響。洗手間沖澡的地方玻璃設計不合理，洗個澡地板流一地水。

艾因市四季飯店

3.7/517 評價

訪客用戶

1/5

If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through *********** Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say ” the hotel is being taken for quarantine”.. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.

艾恩喜來登福朋飯店

4.3/551 評價

訪客

3.7/5

這是乾淨的酒店,員工友好,但房間隔音效果差,因爲您可以在這裏從游泳池和房間發出有趣的噪音

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