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5星級

埃爾多拉多海濱套房水療全包式度假村
4/538 評價

埃爾多拉多海濱套房水療全包式度假村

艾庫瑪爾|距離市中心7.98km
Stayed for a week in March in a Honeymoon Suite (room 7615) on the Seaside Suites side. The rooms are starting to show their age with missing sink drain covers, rust around the sliding door handle and balcony pool area and a closet door that wouldn't stay open and would wake the neighbors with it's squeak. The paper thin walls are shameful for a hotel. Concierge services were somewhat of a joke. It took almost 2 hours to schedule a massage, two dinner reservations and the beach dinner. All of which were included with the room and nothing out of the ordinary. You can tell staff do not know what they are doing and seem confused. We waited 2 and a half hours for dinner at Culinaroum the first night after getting the buzzer at 6pm. I had to fight to get a table after seeing numerous sitting empty. After talking with others & several more long waits for food, it became obvious that they held tables for the vacation club members in case they showed up and made others wait. We missed eating breakfast one morning after waiting over an hour and a half for the food to arrive bc of our spa reservation. That kind of a wait for breakfast food is unacceptable. The app is not helpful. Restaurants were closed during times it showed they were open and it never worked for room service. The pizza we got from room service was nothing more than a frozen box one that wasn't even cooked thoroughly. The lunch situation is horrible if you go near Guacamayas. We were there early and always had a wait of at least 45 minutes if we wanted a pizza or the Sandwicherie. They need more tables and servers. Do try the ice cream with Pecan pie. It was fabulous, yet we were only able to get vanilla once bc they didn't restock any. Odd. All buffets were left unstocked after food ran out. Go early if you want options or warm food. The whole place caters to their vacation club members or those willing to pay more for a Mexican dinner night or show on the beach. It's not AI for everything that is normally included at other AIs. The massages by the beach were nothing to rave about and the spa itself didn't have working showers to clean up after. The beach on the Palms side is lovely; as are the Bali beds, if you're willing to get up early to save one. All the pools are cold, including the balcony one on the top floor with no roof. No one was even in the lower floor balcony pools bc they were freezing. The sun was the saving grace on building 7, 6th floor. The food we ate was all good, minus the Italian restaurant. Be prepared to use salt / pepper or ask for more spices at all the restaurants, minus the Mexican, La Carreta. It had top notch flavors. Definitely go to Driftwood for lunch and their fresh seafood. I would prefer making reservations for every night to be able to eat when planned vs waiting for hours to be seated, unless you show up promptly at 530pm. Take a cab and go for a day trip in Playa del Carmen for shopping and skip the shops on property. The grounds are metic

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商務出差

埃爾多拉多海濱套房水療全包式度假村
4/538 評價

埃爾多拉多海濱套房水療全包式度假村

艾庫瑪爾|距離市中心7.98km
Stayed for a week in March in a Honeymoon Suite (room 7615) on the Seaside Suites side. The rooms are starting to show their age with missing sink drain covers, rust around the sliding door handle and balcony pool area and a closet door that wouldn't stay open and would wake the neighbors with it's squeak. The paper thin walls are shameful for a hotel. Concierge services were somewhat of a joke. It took almost 2 hours to schedule a massage, two dinner reservations and the beach dinner. All of which were included with the room and nothing out of the ordinary. You can tell staff do not know what they are doing and seem confused. We waited 2 and a half hours for dinner at Culinaroum the first night after getting the buzzer at 6pm. I had to fight to get a table after seeing numerous sitting empty. After talking with others & several more long waits for food, it became obvious that they held tables for the vacation club members in case they showed up and made others wait. We missed eating breakfast one morning after waiting over an hour and a half for the food to arrive bc of our spa reservation. That kind of a wait for breakfast food is unacceptable. The app is not helpful. Restaurants were closed during times it showed they were open and it never worked for room service. The pizza we got from room service was nothing more than a frozen box one that wasn't even cooked thoroughly. The lunch situation is horrible if you go near Guacamayas. We were there early and always had a wait of at least 45 minutes if we wanted a pizza or the Sandwicherie. They need more tables and servers. Do try the ice cream with Pecan pie. It was fabulous, yet we were only able to get vanilla once bc they didn't restock any. Odd. All buffets were left unstocked after food ran out. Go early if you want options or warm food. The whole place caters to their vacation club members or those willing to pay more for a Mexican dinner night or show on the beach. It's not AI for everything that is normally included at other AIs. The massages by the beach were nothing to rave about and the spa itself didn't have working showers to clean up after. The beach on the Palms side is lovely; as are the Bali beds, if you're willing to get up early to save one. All the pools are cold, including the balcony one on the top floor with no roof. No one was even in the lower floor balcony pools bc they were freezing. The sun was the saving grace on building 7, 6th floor. The food we ate was all good, minus the Italian restaurant. Be prepared to use salt / pepper or ask for more spices at all the restaurants, minus the Mexican, La Carreta. It had top notch flavors. Definitely go to Driftwood for lunch and their fresh seafood. I would prefer making reservations for every night to be able to eat when planned vs waiting for hours to be seated, unless you show up promptly at 530pm. Take a cab and go for a day trip in Playa del Carmen for shopping and skip the shops on property. The grounds are metic

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包含早餐

埃爾多拉多海濱套房水療全包式度假村
4/538 評價

埃爾多拉多海濱套房水療全包式度假村

艾庫瑪爾|距離市中心7.98km
Stayed for a week in March in a Honeymoon Suite (room 7615) on the Seaside Suites side. The rooms are starting to show their age with missing sink drain covers, rust around the sliding door handle and balcony pool area and a closet door that wouldn't stay open and would wake the neighbors with it's squeak. The paper thin walls are shameful for a hotel. Concierge services were somewhat of a joke. It took almost 2 hours to schedule a massage, two dinner reservations and the beach dinner. All of which were included with the room and nothing out of the ordinary. You can tell staff do not know what they are doing and seem confused. We waited 2 and a half hours for dinner at Culinaroum the first night after getting the buzzer at 6pm. I had to fight to get a table after seeing numerous sitting empty. After talking with others & several more long waits for food, it became obvious that they held tables for the vacation club members in case they showed up and made others wait. We missed eating breakfast one morning after waiting over an hour and a half for the food to arrive bc of our spa reservation. That kind of a wait for breakfast food is unacceptable. The app is not helpful. Restaurants were closed during times it showed they were open and it never worked for room service. The pizza we got from room service was nothing more than a frozen box one that wasn't even cooked thoroughly. The lunch situation is horrible if you go near Guacamayas. We were there early and always had a wait of at least 45 minutes if we wanted a pizza or the Sandwicherie. They need more tables and servers. Do try the ice cream with Pecan pie. It was fabulous, yet we were only able to get vanilla once bc they didn't restock any. Odd. All buffets were left unstocked after food ran out. Go early if you want options or warm food. The whole place caters to their vacation club members or those willing to pay more for a Mexican dinner night or show on the beach. It's not AI for everything that is normally included at other AIs. The massages by the beach were nothing to rave about and the spa itself didn't have working showers to clean up after. The beach on the Palms side is lovely; as are the Bali beds, if you're willing to get up early to save one. All the pools are cold, including the balcony one on the top floor with no roof. No one was even in the lower floor balcony pools bc they were freezing. The sun was the saving grace on building 7, 6th floor. The food we ate was all good, minus the Italian restaurant. Be prepared to use salt / pepper or ask for more spices at all the restaurants, minus the Mexican, La Carreta. It had top notch flavors. Definitely go to Driftwood for lunch and their fresh seafood. I would prefer making reservations for every night to be able to eat when planned vs waiting for hours to be seated, unless you show up promptly at 530pm. Take a cab and go for a day trip in Playa del Carmen for shopping and skip the shops on property. The grounds are metic

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家庭出遊

埃爾多拉多海濱套房水療全包式度假村
4/538 評價

埃爾多拉多海濱套房水療全包式度假村

艾庫瑪爾|距離市中心7.98km
Stayed for a week in March in a Honeymoon Suite (room 7615) on the Seaside Suites side. The rooms are starting to show their age with missing sink drain covers, rust around the sliding door handle and balcony pool area and a closet door that wouldn't stay open and would wake the neighbors with it's squeak. The paper thin walls are shameful for a hotel. Concierge services were somewhat of a joke. It took almost 2 hours to schedule a massage, two dinner reservations and the beach dinner. All of which were included with the room and nothing out of the ordinary. You can tell staff do not know what they are doing and seem confused. We waited 2 and a half hours for dinner at Culinaroum the first night after getting the buzzer at 6pm. I had to fight to get a table after seeing numerous sitting empty. After talking with others & several more long waits for food, it became obvious that they held tables for the vacation club members in case they showed up and made others wait. We missed eating breakfast one morning after waiting over an hour and a half for the food to arrive bc of our spa reservation. That kind of a wait for breakfast food is unacceptable. The app is not helpful. Restaurants were closed during times it showed they were open and it never worked for room service. The pizza we got from room service was nothing more than a frozen box one that wasn't even cooked thoroughly. The lunch situation is horrible if you go near Guacamayas. We were there early and always had a wait of at least 45 minutes if we wanted a pizza or the Sandwicherie. They need more tables and servers. Do try the ice cream with Pecan pie. It was fabulous, yet we were only able to get vanilla once bc they didn't restock any. Odd. All buffets were left unstocked after food ran out. Go early if you want options or warm food. The whole place caters to their vacation club members or those willing to pay more for a Mexican dinner night or show on the beach. It's not AI for everything that is normally included at other AIs. The massages by the beach were nothing to rave about and the spa itself didn't have working showers to clean up after. The beach on the Palms side is lovely; as are the Bali beds, if you're willing to get up early to save one. All the pools are cold, including the balcony one on the top floor with no roof. No one was even in the lower floor balcony pools bc they were freezing. The sun was the saving grace on building 7, 6th floor. The food we ate was all good, minus the Italian restaurant. Be prepared to use salt / pepper or ask for more spices at all the restaurants, minus the Mexican, La Carreta. It had top notch flavors. Definitely go to Driftwood for lunch and their fresh seafood. I would prefer making reservations for every night to be able to eat when planned vs waiting for hours to be seated, unless you show up promptly at 530pm. Take a cab and go for a day trip in Playa del Carmen for shopping and skip the shops on property. The grounds are metic

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MexicArte

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Centro Ecologico Akumal

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正在尋找艾庫瑪爾的飯店嗎?參閱真實住客撰寫的評論,獲得旅遊靈感。
埃爾多拉多海濱套房水療全包式度假村
4/538 評價
Stayed for a week in March in a Honeymoon Suite (room 7615) on the Seaside Suites side. The rooms are starting to show their age with missing sink drain covers, rust around the sliding door handle and balcony pool area and a closet door that wouldn't stay open and would wake the neighbors with it's squeak. The paper thin walls are shameful for a hotel. Concierge services were somewhat of a joke. It took almost 2 hours to schedule a massage, two dinner reservations and the beach dinner. All of which were included with the room and nothing out of the ordinary. You can tell staff do not know what they are doing and seem confused. We waited 2 and a half hours for dinner at Culinaroum the first night after getting the buzzer at 6pm. I had to fight to get a table after seeing numerous sitting empty. After talking with others & several more long waits for food, it became obvious that they held tables for the vacation club members in case they showed up and made others wait. We missed eating breakfast one morning after waiting over an hour and a half for the food to arrive bc of our spa reservation. That kind of a wait for breakfast food is unacceptable. The app is not helpful. Restaurants were closed during times it showed they were open and it never worked for room service. The pizza we got from room service was nothing more than a frozen box one that wasn't even cooked thoroughly. The lunch situation is horrible if you go near Guacamayas. We were there early and always had a wait of at least 45 minutes if we wanted a pizza or the Sandwicherie. They need more tables and servers. Do try the ice cream with Pecan pie. It was fabulous, yet we were only able to get vanilla once bc they didn't restock any. Odd. All buffets were left unstocked after food ran out. Go early if you want options or warm food. The whole place caters to their vacation club members or those willing to pay more for a Mexican dinner night or show on the beach. It's not AI for everything that is normally included at other AIs. The massages by the beach were nothing to rave about and the spa itself didn't have working showers to clean up after. The beach on the Palms side is lovely; as are the Bali beds, if you're willing to get up early to save one. All the pools are cold, including the balcony one on the top floor with no roof. No one was even in the lower floor balcony pools bc they were freezing. The sun was the saving grace on building 7, 6th floor. The food we ate was all good, minus the Italian restaurant. Be prepared to use salt / pepper or ask for more spices at all the restaurants, minus the Mexican, La Carreta. It had top notch flavors. Definitely go to Driftwood for lunch and their fresh seafood. I would prefer making reservations for every night to be able to eat when planned vs waiting for hours to be seated, unless you show up promptly at 530pm. Take a cab and go for a day trip in Playa del Carmen for shopping and skip the shops on property. The grounds are metic
艾庫瑪爾加勒比俱樂部飯店
4.1/531 評價
Just returned from our 3rd stay @ Hotel Akumal Caribe ~ had a wonderful time. Loved our ground floor (deluxe kitchenette) room (406) just steps away from the pool & beach. Nothing better than waking up to the birds singing & enjoying a cup of coffee on our patio. You know your day is going to be a good one, when Juan (goundskeeper) greets you with a ”Hola, Buenos Dias” as he starts his day. But, then ALL the people employed @ this property are super friendly & make you feel like family each & everyday. Our room was cleaned by a very nice gentleman (forgot to get his name) always with a smile & a ”hope you are having a nice visit.” We had all our meals down by the Lolha ~ excellent food/drinks/service!! Big ups to Oscar, Willy, Rafael, Alberto, Jordy & the rest of the crew. Again, always service with a smile. Hotel Akumal Caribe & The Lolha are a perfect example of how a property/restaurant should be run & I'm sure other properties could learn a valuable lesson from them. Until next year (already have my 2024 calendar out) wishing everyone a Merry Christmas & all the very best in the New Year. Patricia & Bob
伊施卡瑞特西方度假飯店-全包式
4/5102 評價
我是一名環保主義者和自然愛好者,與我的財務負責人在這裡度蜜月。 。 。 。我們對在Xcaret的西方住宿感到更加滿意! !我們正處於20幾歲的年輕時,發現這家酒店是浪漫,生態友好,價格合理,娛樂和難忘的完美融合。 我們提前購買了打折的所有票-通過Costco Travel提前進入Xcaret公園(附在度假村中)的通行證-這絕對物有所值!整個星期我們都可以多次進出公園。該公園提供免費的地下洞穴游泳,蝴蝶庇護所,通往古代瑪雅遺址的通道,活著的鳥類博物館,鬱鬱蔥蔥的溫室,自然教育徑,魚修腳,天然游泳池,水族館等等! 在酒店度假村,工作人員確實付出了額外的努力,以確保每個人的滿意。我有嚴格的飲食需求:無麩質,無乳製品,無肉,無油。幸運的是,廚師們格外小心,這樣我每頓飯都能吃得很好。他們甚至讓我們住了一晚的牛奶店-免費巧克力-蓋草莓!特色餐廳是我們晚餐的最愛,但白天我們對自助餐感到非常滿意。 我沒有想到我會改變我們的住宿的任何事情。我們倆都希望體重不會增加那麼多,但我們將其歸咎於冷凍飲料。 。 。而且無論如何不要後悔。感謝Occidental / Xcaret的每個人,使我們的蜜月成為我們一生中最快樂的一周之一:)

常見問題

當地旅遊資訊

最高價格TWD 139,863
最低價格TWD 3,043
評論則數614
飯店數量90
平均價格 (平日)TWD 14,117
平均價格 (週末)TWD 14,931