We are family with 9 and 7 years old kids, we arrived there at 2 pm, i understand your policy, but we had a long journey with kids we all wanted to rest and we just got our room at 3:30pm, checking was awful. You cannot find anyone to get information about hotel and activities, i can easily say that 70% of staff are unhappy there. The hotel are very old and it needs seriously maintenance and repairs, as i shown in the pictures. The food is awful too, even though we ate little portion of food we constantly felt bloated! Basically Not for what you paid for
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